Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables operations in Nashua, New Hampshire. This position focuses on strengthening collection performance, improving cash flow, and guiding a team responsible for accurate payment processing and account follow-up. The ideal candidate brings strong leadership skills, sound judgment in credit oversight, and the ability to work across departments to resolve billing concerns and reduce financial risk.

Responsibilities:

• Direct, coach, and evaluate the accounts receivable and collections team, including support with hiring, onboarding, and ongoing development.
• Create and refine collection approaches that help lower past-due balances and support healthier cash flow.
• Oversee accurate and prompt application of customer payments across multiple payment and receivable platforms.
• Review aging reports regularly and ensure timely outreach on overdue balances to accelerate recovery.
• Evaluate customer credit exposure and adjust credit limits based on risk, payment history, and account standing.
• Work closely with internal teams to address invoicing discrepancies, remove payment barriers, and improve the customer experience.
• Manage escalation of severely delinquent or high-risk accounts, including coordination with outside agencies or legal partners when needed.
• Maintain adherence to applicable collection regulations and internal financial controls while safeguarding confidential information.
• Prepare reporting for leadership on receivables performance, collection trends, and areas of potential exposure.
• Identify opportunities to improve workflows, strengthen controls, and support more efficient receivables operations through process audits and enhancements.