Cash Application Specialist

We are looking for a detail-oriented Cash Application Specialist to join our client in Lancaster, Ohio. In this long-term contract position, you will play a vital role in ensuring efficient and accurate processing of financial transactions, including debit card operations and account adjustments. This role requires a proactive individual who is committed to maintaining compliance standards while delivering exceptional service.

Responsibilities:

• Process returned debit cards in accordance with Payment Card Industry standards.
• Manage debit card orders, reorders, edits, and urgent requests related to lost or stolen cards, rejects, exception reports, and maintenance form submissions.
• Adjust cardholder accounts by resolving non-post card transactions and leveraging reports from Accounting and Fiserv.
• Handle disputes related to Zelle, organizational transactions, Beyond Time-Frame, and Bank transactions, ensuring adherence to Regulation E guidelines.
• Conduct monthly audits for Dispute Expert and Payment Operations, as well as comprehensive reporting for card cleanup, reissues, and provisional credit general ledger reviews.
• Review and update departmental procedures annually to ensure accuracy and compliance.
• Identify, measure, and mitigate risks at both departmental and enterprise levels.
• Maintain a strong understanding of compliance requirements and apply them effectively to daily operations.
• Deliver consistent, high-quality service that aligns with organizational standards.
• Perform additional duties as assigned to support the department's overall objectives.