Auditor II Product Certification

As the Auditor Product Certification - Indianapolis, IN/St. Louis, MO you will be responsible for providing audit services to Certification programs and other NSF clients. As a member of the NSF Product Certification team, auditors are on the front lines of protecting public health and safety by evaluating a product's manufacturing processes to ensure the products comply with specific standards for safety, quality, sustainability and/or performance. Product audit types typically include chemical companies, food equipment manufacturers, drinking water treatment units and filters, pool and spa equipment, and so much more.

Responsibilities:

Conduct product certification audits and effectively summarize audit findings Communicate findings/results of audits with client site management or designation representatives Manage enforcement issues stemming from certification audits Conduct special visits to investigate product failures and verify the implementation of corrective actions taken by NSF clients Investigate and resolve complaints Meet and maintain weekly key performance indicators to ensure successful completion of all assigned work Develop cost-effective work plans for the completion of all assigned audits Establish and maintain effective communication with the account management team as it relates to assigned clients Monitor and report client needs, service delivery issues, and competitive threats to the management team Support NSF's business units by assisting clients in the identification of additional NSF services that may be beneficial (examples - new products for certification, test-only services, quality system registration) Perform other duties as requested

Qualifications:

Bachelor's degree in environmental health, or related sciences Ability to work independently from remote (home based) location Excellent communication skills (written and verbal) Willingness and ability to travel extensively Excellent computer skills including Microsoft Word, Outlook, Excel and PowerPoint Must have a valid driver license Comfortable working in a manufacturing or other non-office setting Preferred Qualifications Advanced degree in environmental health, or related science Two (2) years food processing or health department/field auditing experience or with quality control Two (2) years experience working in the public or private sector as a health sanitarian Work experience as a chemist, microbiologist, or related quality function Professional registration Physical Demands Required frequent overnight travel Required to stand or walk for long periods of time Medium to heavy physical effort required (ability to carry equipment weighing 25 lbs or less)