Collision Estimator

Collision Estimator Confidential Erie, CO Job Details Full-time $65,000 - $170,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Referral program Qualifications Customer relationship building Estimating software for insurance claims CCC One Driver's License Computer-aided vehicle damage estimating Working in the automotive repair industry Full Job Description The Kaizen Story From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Position Title:

Collision Estimator Department:

Operations Reports to:

General Manager Position Summary:

The Collision Estimator is responsible for examining vehicles for collision related damage, document the time and effort required to repair and refinish vehicles back to pre-accident condition in accordance with Kaizen Collision Center standards and insurance partner guidelines. Additional internal and business partner supported training a necessary.

Responsibilities:

Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. Educate customers regarding importance of CSI survey questions and maintain strong communication to cultivate positive CSI results.

Complete vehicle intake process:

This includes mapping damage, photographing vehicles, and documenting files.

Prepare estimates and supplements:

Review vehicle damage and prepare estimates. Prepare supplements based on additional damage found, including parts price increases. Ability to pull and review Alldata/OE procedures for Body Technicians as needed/required.

Follow DRP compliance:

Understand and follow all insurance carrier Direct Repair Program (DRP) guidelines regarding all aspects of the repair.

Production Management:

Support the general manager in the routing of each repair including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair.

Quality Assurance:

Ensure Kaizen Collision Center quality standards are met throughout the repair process and before the vehicle is delivered to the customer.

File Documentation:

Maintain real time accuracy of assigned work files and reconcile for customer delivery and file closing process. Additional responsibilities as assigned. Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion

Requirements:

Ability to work collaboratively with the team to meet shared objectives. 2 years' prior collision experience. Effective time-management. Able to multitask and manage competing priorities. Communicate effectively with teammates, customers, and business partners. CCC One Experience. Valid drivers' license required. Eligible to work in the United States. Willing and able to pass a thorough background check.

Job Type:

Full-time Pay:

$65,000.00 - $170,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Shift:

Day shift

Work Days:

Monday to Friday Application Question(s): What DRP accounts do you have experience with? What is your average monthly sales? Do you have experience with writing Teslas?

License/Certification:

Driver's License (Required)

Work Location:

In person