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Collision Estimator - Toyota Certified at Capital Plaza

Job

Group1 Automotive

New Carrolltn, MD (In Person)

$85,000 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/5/2026

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Job Description

Overview Toyota Certified at Capital Plaza is part of Group 1 Automotive, a Fortune 250 company and one of the fastest-growing leaders in automotive retail. We are seeking an experienced Collision Estimator to join our team and help drive our continued success. Responsibilities Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information. Builds and maintains strong relationships with customers, insurance companies and co-workers. Listens to customer requests and completes a proper, clear explanation on the work order. Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues. Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle. Review with the customer the cost effectiveness of repair versus replacement of parts. Determine costs associated with repainting or other applicable customizing that may be required. Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations. Other duties may be assigned by management Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Qualifications 4+ years related experience in the collision repair industry. Proficient at operating a personal computer including
Microsoft Office:
E-mail, Excel and Word. ADP Dealer Services Experience a plus. Ability to work independently and be self-motivated. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality, Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. The compensation for this position is wholly commission-based. As a result, compensation may vary based on several factors, including individual performance and market conditions. The range in yearly compensation reasonably expected for this position is $50,000-$120,000/year.
What We Offer:
Market-leading pay based on experience Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment with job training, provided equipment, and advancement opportunities Structured, paid training leading to manufacturer and Group 1 recognition Pinnacle Awards Program Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.