Mechanical Claims Analyst

Mechanical Claims Specialist (Automotive Experience Required) Position Overview Are you an experienced automotive mechanic ready to step away from the shop floor and into a new phase of your career? This role allows you to leverage your hands‑on mechanical expertise in a professional office or remote environment—without the physical demands of daily repairs. As a Mechanical Claims Specialist, you'll use your in‑depth knowledge of vehicle systems to evaluate automotive warranty claims, guide customers and repair facilities through the claims process, and ensure fair, accurate outcomes. This is an excellent opportunity for mechanics seeking career growth, stability, and a better work‑life balance. What You'll Do Evaluate, investigate, and process mechanical warranty claims using established coverage guidelines Apply strong automotive knowledge to determine whether repairs are approved, denied, or require additional steps Communicate clearly and professionally with: Dealerships requesting repair authorization Vehicle owners with questions about claim decisions Other internal claim partners as needed Explain technical repair details in a way that non‑technical customers can easily understand Guide customers through next steps, including inspections, estimates, and documentation requirements Provide empathetic, solutions‑focused customer service in sometimes sensitive situations Maintain detailed and accurate electronic claim records using internal systems Collaborate with team members and leaders to consistently uphold high standards of fairness, accuracy, and professionalism Call Types You'll Handle Dealerships calling to confirm coverage for required vehicle repairs Vehicle owners seeking explanation of approved or denied claims Vehicle owners looking for guidance on how to proceed with mechanical issues and claim submission Work Environment Office, hybrid, or remote (depending on location and tenure) High‑volume call center environment Multi‑system and multi‑monitor setup Fast‑paced but structured workflows with strong training support Qualifications Required 3+ years of experience as an automotive mechanic or in a related mechanical field Strong working knowledge of vehicle systems, diagnostics, and repair processes Ability to explain mechanical concepts clearly to both technical and non‑technical audiences Proven customer service experience, including handling challenging or escalated situations Strong verbal communication skills and professionalism on the phone Comfortable navigating multiple software systems simultaneously High school diploma or GED Preferred ASE certification Experience with labor guides such as AllData or Mitchell Familiarity with scan tools and diagnostics Bilingual (English/Spanish) Additional Requirements Ability to travel to Deerfield Beach, FL or St. Louis, MO for a 2‑week onboarding training Willingness to work occasional Saturdays Reliable high‑speed internet and a quiet home workspace for remote or hybrid schedules Experience Level Entry Level (Mechanically Skilled Candidates Encouraged to Apply) Job Type & Location This is a Contract position based out of Deerfield Beach, FL. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Deerfield Beach,FL.

Application Deadline This position is anticipated to close on May 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.