Personal Property Damage Specialist

Personal Property Damage Specialist ME Lawyers Los Angeles, CA Job Details Full-time $70,000 - $100,000 a year 9 hours ago Benefits Free parking Paid holidays Health insurance 401(k) Paid time off 401(k) matching Employee discount Professional development assistance Flexible schedule Qualifications Liability assessment in motor vehicle insurance Spanish Google Workspace Customer communication Rental car coordination Serving clients Sales Total loss claims Caseload management Total loss valuation English Attention to detail Productivity software Legal case management Bodily injury claims Full Job Description About ME Lawyers ME Lawyers is a fast-growing California Personal Injury law firm dedicated to providing exceptional legal representation and outstanding client service. We are looking for an experienced Bilingual Property Damage Specialist who is passionate about helping clients navigate the property damage portion of their claims while delivering a high level of customer care. Position Summary The Property Damage Specialist is responsible for managing the property damage aspect of personal injury cases from start to finish. This role requires frequent communication with Spanish- and English-speaking clients, insurance adjusters, repair facilities, rental companies, and tow yards to ensure claims are resolved efficiently and clients receive timely updates throughout the process. Key Responsibilities Manage a caseload of property damage claims from intake through resolution. Communicate with clients in both English and Spanish regarding the status of their claims. Coordinate with insurance adjusters, body shops, tow yards, storage facilities, and rental car companies. Obtain and review insurance policies, repair estimates, total loss valuations, and settlement offers. Submit documentation required by insurance carriers and follow up until claims are resolved. Assist clients with vehicle repairs, rental vehicles, total loss settlements, and property damage-related concerns. Document all client communication and claim activity accurately in Filevine . Monitor deadlines and proactively follow up on outstanding items. Work closely with Case Managers, Attorneys, and other team members to ensure a seamless client experience. Escalate complex claim issues when appropriate. Perform other duties as assigned. Qualifications Required 2+ years of experience handling property damage claims in a U.S. personal injury law firm or auto insurance environment. Fluent in both English and Spanish (spoken and written).

Strong understanding of:

Auto insurance claims Liability and coverage verification Vehicle repair process Rental vehicle coordination Total loss claims Excellent client communication and customer service skills. Strong organizational and time management skills with the ability to manage multiple cases simultaneously. High attention to detail and ability to work independently in a fast-paced environment. Experience using Filevine or similar legal case management software. Proficiency with Microsoft Office and Google Workspace. Preferred Experience working with California personal injury cases. Knowledge of lienholders, salvage, diminished value, and subrogation is a plus. Experience working remotely for a U.S.-based law firm. Why Join ME Lawyers? 401k with matching by the firm Paid Holidays, Vacation, and Sick Days (All above are subject to the minimum work period; please refer to the employee handbook.) Office & Team Building Events Brand New Custom Office Space and Furniture Free gated parking Flexible hours and/or Hybrid, based on need. Excellent Work/Office Culture and Environment You will receive great hands-on experience working directly with lawyers and you will have the opportunity to grow faster than in most other companies!

Job Type:

Full-time Pay:

$70,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Application Question(s): Are you comfortable speaking to Spanish-speaking clients?

Experience:

Auto Insurance:

2 years (Required) Ability to

Commute:

Los Angeles, CA 90025 (Required)

Work Location:

In person