Body Shop Advisor

Dealership:

L0786 Hill Country Honda Hill Country Honda Now hiring a Body Shop Advisor / Insurance Adjuster! Join a team that values exceptional customer service, teamwork, and professional growth. Hill Country Honda is seeking a motivated and detail-oriented Body Shop Advisor / Insurance Adjuster to help deliver an outstanding repair experience for our customers. This role is ideal for someone with automotive damage assessment experience who enjoys working with people, managing multiple projects, and collaborating with technicians and insurance providers. You'll gain valuable industry experience while building lasting customer relationships in a fast-paced and rewarding environment. Key Responsibilities Greet customers and build strong relationships by reviewing repair needs, timelines, and costs Perform visual vehicle inspections and collaborate with technicians to accurately assess damage Prepare repair orders and provide cost and time estimates using dealership management systems (DMS) Communicate repair progress and updates to customers throughout the process Assist customers during vehicle delivery and pickup Coordinate claim initiation with insurance companies Manage insurance claim documentation and related administrative processes Maintain attention to quality, workflow efficiency, and customer satisfaction Qualifications Strong customer service and communication skills with the ability to work effectively with people from diverse backgrounds Knowledge of automotive systems, parts, repair procedures, and estimating practices Ability to manage multiple repair orders and priorities simultaneously Detail-oriented with strong organizational and problem-solving abilities Willingness to continue learning and expanding automotive industry knowledge Experience with Body Shop estimating software Insurance claim knowledge High school diploma or equivalent required Must be 18 years of age or older Valid driver's license with a clean driving record required Benefits We offer a comprehensive benefits package designed to support your health, financial wellness, and career growth, including: Medical, dental, and vision insurance Paid time off and company holidays 401(k) with company match/participation Employee Stock Purchase Plan Paid life insurance and disability coverage Ongoing training through the Lithia Learning Center Vehicle purchase discounts Employee wellness programs Compensation will vary based on experience, skills, qualifications, and performance-related incentives. To learn more about Lithia's comprehensive benefits, visit: Lithia Careers Hill Country Honda is a drug-free workplace and an equal opportunity employer committed to fostering a diverse and inclusive workforce. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (

NYSE:

LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!