Plumbing Service Manager

Plumbing Masters Service Manager Are you a sales-driven leader with a passion for helping the team succeed? Do you love the thrill of closing a deal and coaching others to achieve their potential? Can you effectively train and coach sales to each of your service technicians with proven results? Plumbing Masters , a family-run, residential service and repair company in Arizona, is looking for a dynamic Plumbing Sales Service Manager to join our team! Who We Are At Plumbing Masters , we've built our company on values of integrity and taking care of the customer. We believe in doing the right thing, not cutting corners, and treating our clients like family. With over 40 employees and a strong reputation, we're dedicated to growing while maintaining the relationships we've nurtured for over 20 years since 2006. Who You Are You're a sales-driven individual with a proven track record of sales success. You love motivating and training your team, pushing them to exceed to hit every goal, and measuring their performance through key metrics like ticket averages, close rates, revenue, club memberships, and customer reviews. You know how to spot weaknesses, coach through shortcomings, and celebrate the wins. You win in all day-to-day operations of a sales manager handling quotes, permitting, coaching one on one, daily role playing, scheduling the right tech to job, watching the dispatch board, holding each team member accountable, disciplinary actions, refunds and complaints. You are a numbers guy, tracking KPI's for the company and each technician. You understand margins and understand that a profitable company measures everything. If you thrive in a competitive environment and are eager to take ownership of our sales process, you're who we're looking for!

Responsibilities:

Lead and drive sales performance for each technician call by call Provide one-on-one coaching to improve sales techniques Track and manage key sales metrics (ticket average, close rates, revenue, etc.) Develop and implement sales training and role play daily Motivate the team to push beyond their targets while maintaining customer integrity Monitor customer satisfaction through reviews and follow-ups Uphold the values of honesty, transparency, and customer care What's in it For You? Weekly pay every Friday via direct deposit 1-week paid vacation + 1 week PTO per year 6 paid holidays per year Birthday off with pay Health, dental, and vision insurance (75% covered for employees) 401K with safe harbor match — maximum employer match! Weekly and Monthly bonus Technical training and one-on-one sales training Open door policy Supportive environment with transparency and integrity — we don't lie, cheat, or steal Requirements Minimum of 2 years leadership experience Minimum 4 years of proven sales Ability to pass a background check, drug test, and have a clean driving record Ready to join a company that values you? Become part of the Plumbing Masters family and help us take sales — and customer care — to the next level!

Requirements Employment Type:

Full-time Work Hours:

40 to 40 hours work

Required Education:

High school or equivalent

Required Experience:

Experienced(5) years

Pay:

$70,000.00 - $110,000.00 per year