Assistant Service Supervisor (Kaneohe Bay Branch)

Assistant Service Supervisor (Kaneohe Bay Branch) Kaneohe, HI Job Details Full-time $43,493•$60,320 a year 1 day ago Qualifications Budget management Sales Workflow management (operations management method) Bachelor's degree in business Mid-level Customer inquiry handling High school diploma or GED Business development Supervising experience Bachelor's degree Team management Recruiting Budget preparation 1 year Training Business Communication skills Banking Staffing management Time management Full Job Description First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Kaneohe Bay Branch.

Work Schedule:

Monday•Friday 8:00AM•4:30PM (hours may vary)

Compensation:

The salary range for the role is $43,493•$60,320/yr; commensurate with experience.

The ideal candidate will have:

High School diploma/GED or equivalent experience is required 2 years of experience in branch operations; and 1 year of supervisory experience (e.g., Head Teller or Service Manager Associate); or 1-year external supervisory experience, are required Bachelor's degree in business-related field is preferred Able to plan, organize and budget Effective written and verbal communication Able to manage confidential matters judiciously Possesses attention to detail with excellent follow-through Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business Excellent time management skills Possesses sales skills to enhance business development objectives Able to manage customer inquiries and resolve issues Proficient in Microsoft 365 suite of applications In this role, the Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals. In this role, the Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.