Branch Manager

Branch Manager Hearth & Home Technologies life insurance, vision insurance, paid time off United States, Maryland, Elkridge May 02, 2026 Description Position at Fireside
Fireside Hearth & Home is looking to add a Branch Manager to our Elkridge, MD location.
Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies - the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.
The Branch Manager Iis responsible for all functions, excluding sales, of a branch that installs 3999 of less units annually. The Branch Manager I is responsible for the profitability, safety, installations and service of the branch and promotes teamwork among the members, subcontractors, builder customers, homeowner customers and vendors. The Branch Manager is expected to perform all duties with the highest level of customer service, professionalism, safety and integrity.
Responsibilities
Oversee the Division Field Operations Supervisor, Service members and Warehouse members' daily responsibilities.
Responsible for delegating authority, coaching, counseling, conducting performance reviews and training direct reports.
Promotes a team atmosphere between Branch, Hub and Sales members
Responsible for working capital (inventory, A/R), performs quarterly inventory audits, and resolves open Customer A/R issues
Achieve Branch financial and strategic goals by managing labor cost, capacity planning and overall G&A expenses.
Reviewing and coordinating installation and service schedules to optimize productivity and customer service levels.
Provides field support to DFOS in the Pre-View & Post-View process and field support to the Service Technicians.
Manages the cash dispersal check book - issue checks, make bank deposits, reconcile and provide report to regional controller.
Retail walk-in sales - responsible for selling Hearth products services and accessories.
Required Qualifications
Candidates should possess good verbal and written communication skills.
Have the ability to build relationships with internal and external customers.
Excellent organizational skills, attention to detail
Problem-solving capabilities and excellent customer service skills.
Preferred Qualifications
Bachelor's Degree in business administration, operations-related or construction -related field In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.