Regional Banking Center Officer - Jackson County

County National Bank was founded in 1934 as community bank, and we continue to be committed to serving the communities of southern Michigan. With 13 full-service branches and several other financial services offices, our decisions are made by local associates and board members who have a vested interest in the communities we serve. Our mission is to sustain a deep commitment to both our communities and our tradition of banking excellence. Our associates are our greatest asset; they are committed to building lasting relationships with clients and coworkers. When you join CNB, you will become a part of a legacy that supports the success of our associates and our communities. If you are looking for a career with purpose and a team that values friendly and knowledgeable service, we encourage you to apply. CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as an ON-SITE Regional Banking Center Officer for our Jackson County Offices in Michigan. This position will be based out of our Jackson Spring Arbor Rd. location in Jackson, Michigan.

JOB SUMMARY A

Regional Banking Center Manager is responsible for providing strategic leadership, oversight and support to branch locations within the region. This role will ensure consistent execution of sales goals, service, and operational excellence. Each region will include multiple branches including Branch Managers and their teams, guiding them to achieve performance goals in deposit growth, consumer lending, client satisfaction, and community engagement. The Regional Banking Center Manager cultivates strong leaders by coaching Branch Managers to deepen market presence and deliver exceptional service. Key Responsibilities Provide leadership, coaching, and performance management to Branch Managers within the assigned region Set clear expectations for sales, service, operational compliance, and overall branch performance Implement regional strategies to achieve growth targets in deposits, consumer lending, and profitability. Monitor branch operations, including cash management, audits, and risk mitigation practices Track branch-level metrics such as loan growth, deposit retention, and overall financial performance Engage with local business leaders, municipalities, and civic organizations to strengthen relationships Collaborate with internal business partners to deepen client relationships and expand product penetration Promote a culture of operational excellence, continuous improvement, and security awareness Serve as a liaison between branch locations and support teams to ensure alignment and resolve operational challenges. May perform various other duties as assigned.

QUALIFICATIONS

Required:

Bachelor's degree in business, Finance, or related field, or combination of equivalent education experience Minimum of eight years of relevant experience

Preferred:

Previous experience in a rural or small-market banking SKILLS Excellent leadership, communication, and problem-solving skills Ability to communicate clearly and professionally with clients and associates both verbally and in writing Understanding of financial reports, metrics, and performance indicators Capable of coaching, motivating, and developing associates Strong interpersonal skills to drive branch growth Excellent time management skills to ensure smooth branch operations. Technologically proficient including familiarity with Microsoft Office programs and familiarity with cybersecurity best practices Problem-solving and independent decision-making capability to handle daily operations Ability to manage conflict and resolve disputes professionally

WORK ENVIROMENT

This position is an on-site position located in our Jackson Spring Arbor Rd. Office, requiring occasional travel.