Assistant Branch Manager

Position Overview Pay:

$23-$25 per hour Job description:

Rate of Pay:

$23-$25 per hour

Benefits:

401K, Health Insurance, Vacation pay,

Holiday Pay Job Summary:

At Masterson Staffing, we're passionate about connecting people with the right opportunities and helping companies succeed through tailored staffing solutions. With over 50 years of experience and branches across the Midwest, we're proud to be expanding our reach and bringing our expertise to more communities. You can apply directly on our website at: www.mastersonstaffing.com Click Apply Now! As an Assistant Branch Manager at Masterson Staffing Solutions (Masterson), you will support the Branch Manager in overseeing branch operations and recruitment functions while actively managing a high-volume candidate pipeline. You will play a key role in executing staffing strategies, supporting internal staff, building client relationships, and ensuring compliance with company policies and employment regulations. This position requires a strong blend of leadership, operational support, and hands-on recruiting. It also requires working a minimum of five (5) days per week, with potential overtime based on client demand. Essential Job Functions Branch Operations & Leadership Support Assist in managing the day-to-day operations of the branch to ensure efficiency, productivity, and superior customer service.

• Support scheduling, training, and ongoing development of internal staff under the direction of the Branch Manager.
• Step in as acting Branch Manager when required to maintain business continuity.
• Help lead internal staff meetings, performance discussions, and goal planning to drive team results. Maintain a clean, organized, and professional office environment that reflects company standards. Recruitment & Candidate Management
• Manage a high-volume recruitment lifecycle including sourcing, screening, interviewing, and placing candidates.
• Conduct a high volume of outbound recruiting calls (goal: 100 calls/day) and leverage job boards, social media, referrals, and the internal database to attract talent.
• Oversee and manage applicant flow, onboarding, and placement process to ensure timely and accurate hiring in accordance with state and federal law and Masterson Standard Operating Procedures (SOPs). Make discretionary decisions on candidate placements and resolve escalated recruitment matters. Client & Employee Relations
• Collaborate with clients and hiring managers to understand staffing needs and provide customized recruiting solutions.
• Build and maintain strong client relationships through check-ins, site visits, and consistent service delivery.
• Monitor candidate attendance and performance; administer coaching or disciplinary actions in accordance with company SOPs.
• Represent the branch and company in a professional and solution-focused manner with clients and candidates.

Compliance & Documentation Ensure full compliance with the Form I-9 and E-Verify processes per US Citizenship and Immigration Services requirements. Ensure strict adherence to federal, state, and company regulations in all branch processes. Administer and ensure compliance in all Placement procedures, background checks, drug screenings, and orientations. Conduct thorough audits of all branch placements to ensure accuracy, quality, and full compliance with company policies and regulatory standards. Participate in the Company Training Program and pass all required assessments. Issue Resolution & Incident Reporting Communicate any employment law concerns or requests for information from outside sources including Client related issues such as OSHA or ISO audits to executive management.

• Handle and escalate candidate and client issues as appropriate, ensuring resolution aligns with Masterson's policies and legal standards.
• Report all workplace incidents, including harassment, discrimination, or safety concerns, to the Branch or Area Manager immediately.
• Assist with workers' compensation claim documentation and follow-up as needed. This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization. Qualifications Required
• High School Diploma or equivalent; some post-secondary education preferred.
• 1+ years of leadership experience. Strong communication and interpersonal skills with a customer service mindset.
• Excellent time management, organizational, and multitasking skills in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word and Excel).
• Must have the flexibility to work hours dictated by client needs and remain until all open orders are filled in accordance with Masterson Staffing Solutions SOP.
• Valid Driver's License, proof of auto insurance, and access to a vehicle during work hours.

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Job Type:

Full-time Pay:

$23.00 - $25.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person