Financial Center Manager I (Branch Manager)

Financial Center Manager I (Branch Manager)

FIRST FLIGHT FEDERAL CU

Cary, NC Job Details Full-time $60,000 a year 1 day ago Qualifications MLO License Community engagement Customer relationship building Operations management Sales management Regulatory compliance Mid-level Sales team management Mortgage industry Team development Overseeing compliance functions Decision making Industry knowledge of financial regulations Networking through strategic partnership building Lending 1 year Leadership Communication skills Customer complaint resolution Full Job Description Financial Center Manager I First Flight Federal Credit Union Why should you work here? At First Flight, we don't just manage money-we help people achieve financial success. That's our mission, and it's at the heart of everything we do. As a Financial Center Manager, you won't just lead a branch -you'll shape a team, build relationships in your community, and directly impact the financial well-being of our members. If you're someone who thrives on developing people, driving results, and making a meaningful difference every day, you'll feel right at home here. What will your day look like? No two days are exactly the same, but here's what you can expect: Lead your team to success by coaching, developing, and motivating employees to reach their full potential Drive branch performance by setting goals, tracking metrics, and executing strategies that deliver results Create exceptional member experiences by resolving issues and ensuring every interaction reflects our commitment to service Encourage a strong team that aligns with our culture and mission Stay connected to your community by networking and building partnerships that grow our presence and impact Keep operations running smoothly while ensuring compliance with policies, procedures, and regulations Roll up your sleeves when needed including supporting lending activities like consumer and mortgage loans What does success look like in this role? You're someone who: Inspires others and leads with confidence Balances people leadership with business performance Makes thoughtful decisions -even under pressure Builds strong relationships with both team members and the community Keeps integrity and accountability at the center of everything What do you bring to the table? At least 1 year of management experience (financial services or sales leadership preferred) 2+ years of proven relationship-building success Strong communication and interpersonal skills Ability to coach, develop, and hold others accountable A problem-solving mindset with sound judgment Experience working in a goal-driven environment Commitment to ethical standards and regulatory compliance Community involvement or experience building local partnerships NMLS registration (or ability to obtain within 90 days)