Branch Manager- Wilmington, NC

Branch Manager- Wilmington, NC Wilmington, NC Job Details Full-time $55,000 a year 1 day ago Benefits Internal mobility program Company truck Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer communication Civil engineering Customer relationship building Customer retention Workflow management (operations management method) Financial reporting Safety regulations Identifying new business opportunities Engineering Regulatory compliance Compliance audits & assessments Adhering to traffic regulations Client relationship development Improving operational efficiency Compliance management implementation Bachelor's degree in business administration Customer inquiry handling Team development Client invoicing Key Performance Indicators Business development Driver's License Managing budgets in a finance role Bachelor's degree Team management Driving Decision making Financial control management Mentoring Bachelor's degree in operations management Transportation safety regulations Quality control operations Scope management Bachelor's degree in civil engineering Safety audits for hazard identification Business Administration Construction Productivity software Senior level Equipment inventory management Business Operations Civil Engineering Leadership 2 years Negotiation Organizational budget management Training delivery Staff development Performance evaluation Full Job Description Join Helix Traffic Solutions - Traffic Control for a Safer Tomorrow About Helix Traffic Solutions We're not just placing cones—we're rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support infrastructure projects, and keep communities moving safely. About PSG Traffic Services PSG Traffic Services is a proud member of the Helix Traffic Solutions network, serving roadways across North Carolina and South Carolina with professional traffic management and traffic control solutions for projects of all sizes. PSG is committed to enhancing roadway safety and ensuring seamless operations while maintaining strict compliance with all state and local regulations. We support state agencies, municipalities, and leading private and publicly owned organizations throughout the region with dependable services and equipment designed to keep traffic flowing safely and efficiently.

Our services and capabilities include:

Traffic management and traffic control services for construction, maintenance, and infrastructure projects Sales and rental of traffic control equipment, including cones, drums, barricades, and channelizing devices Advanced trailered equipment such as arrow boards and portable message boards Traffic solutions designed to minimize disruption while prioritizing safety and compliance Professional planning and execution to manage complex traffic challenges effectively With a focus on precision, reliability, and regulatory adherence, PSG Traffic Services delivers solutions that protect workers, drivers, and surrounding communities. Why Work with Helix & PSG Traffic Services? We're a people-first organization with a mission centered on public safety and service. When you join PSG Traffic Services, you become part of a skilled regional team backed by the strength, stability, and growth opportunities of the Helix Traffic Solutions national network. You'll find: A strong culture of safety, professionalism, and accountability Hands-on work that directly improves roadway safety and traffic flow Opportunities for training, advancement, and internal mobility The support of a national organization with strong regional presence What to Expect Our work is fast-paced, hands-on, and essential. Every role at PSG Traffic Services plays a vital part in keeping roadways across the Carolinas safe and traffic moving efficiently. If you're dependable, safety-focused, and looking for a career with purpose, we'd be proud to have you on our team. Branch Manager -

Traffic Services Reports To:

Vice President of Operations Job Type:

Full-Time Schedule:

40 hours per week + overtime as needed

Travel:

Occasional travel to client sites and company branches required Position Overview The Branch Manager is responsible for overseeing the day-to-day operations of the branch, ensuring the efficient and safe delivery of traffic services and products. This role leads branch staff, ensures customer satisfaction, manages financial performance, and drives growth and profitability. The ideal candidate is a strong operational leader with experience in traffic services, construction, or a related industry, who can balance safety, service excellence, and business development. Key Responsibilities Branch Operations Management Oversee daily branch operations to ensure efficient service delivery and quality control Manage branch budgets, expenses, revenue, and profitability Implement and maintain operational procedures to optimize workflow, safety, and compliance Monitor inventory levels and coordinate with suppliers to ensure availability of traffic management products and equipment Ensure all work complies with local, state, and federal traffic safety regulations Team Leadership & Staff Development Lead, coach, and manage branch staff including technicians, coordinators, and administrative personnel Provide training, mentorship, and professional development opportunities Enforce safety protocols, quality standards, and customer service expectations Conduct performance reviews and address personnel concerns as needed Customer Relationship Management Build and maintain strong relationships with customers, contractors, and local authorities Oversee traffic management projects to ensure they are completed on time, within scope, and budget Handle customer inquiries, concerns, and service issues promptly and professionally Identify opportunities to improve customer retention and expand market presence Financial & Administrative Management Manage invoicing, budgeting, cost controls, and financial reporting Track and report branch performance metrics to senior leadership Oversee scheduling, billing, documentation, and regulatory compliance Ensure all licensing, insurance, and safety documentation is current Safety & Compliance Enforce OSHA standards and industry safety best practices Conduct safety audits and maintain compliance with regulatory requirements Promote environmental responsibility and sustainable practices Sales & Business Development Identify and pursue new business opportunities and local contracts Collaborate with sales and leadership teams to support marketing initiatives Support growth strategies aligned with regional and company goals Qualifications Bachelor's degree in Business Administration, Operations Management, Civil Engineering, or related field (or equivalent work experience) 5-7 years of experience in traffic services, construction, or related industry 2-3 years of leadership or management experience Proven ability to manage operations, teams, and customer relationships Experience with traffic management products and services preferred Required Skills Strong leadership and people management skills Financial management and budgeting experience Knowledge of traffic safety regulations and industry standards Excellent communication, negotiation, and problem-solving abilities Ability to work in high-pressure and fast-paced environments Proficiency in Microsoft Office and industry-specific software Key Competencies Leadership & Decision-Making Customer Service Excellence Financial & Budget Management Project & Time Management Problem Solving & Critical Thinking Health & Safety Compliance Team Development & Communication Working Conditions Full-time position with flexible hours as needed Occasional evening or weekend work based on project demands Valid driver's license required Travel to job sites and branch locations as necessary Must follow PSG Mission, Core Values, and Vision Benefits Comprehensive health benefits (Medical, Dental, Vision, Life Insurance) 401(k) with employer match up to 4% Paid Time Off (PTO) Holiday Pay Company truck, laptop, and cell phone Performance-based bonuses Ready to Lead and Grow With Us? Apply today to join a company committed to safety, service excellence, and professional growth. Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.