Branch Supervisor (24th & Oak) - Bilingual in Spanish

Branch Supervisor (24th & Oak) - Bilingual in Spanish First National Bank of Omaha Overview Description At FNBO, our employees are the heart of our story—and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.

Our Modern, Flexible Workplace:

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers. It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs. Summary of the

Job:

The Supervisor is responsible for supervising the tellers and teller work and ensure employees are focused on providing an exceptional customer experience. The Supervisor will provide leadership in the absence of the Branch Manager.

About This Role:

Seeking a team oriented, positive and outgoing professional for a Branch Supervisor role at FNBO! What's in it for you? FNBO has a focus on a superior employee experience that goes hand in hand with our superior customer experience! All Full Time and Part Time Employees are eligible for benefits including: Competitive Pay 401k Match Paid time off and paid holidays Medical/Dental/Vision/Life/Disability/Flex Plans Employee Wellness Program Career development/Training/Career coaching/Job shadowing Tuition Assistance Program Employee banking benefits and other discounts Culture of recognition and rewards from executive leadership/managers/peers/business partners Why should you choose FNBO? FNBO has a history of doing what's right for our customers and the communities we serve. This sixth generation family-owned business has become the largest privately-owned bank in the United States and has been serving customers for 160 years. FNBO is proud to be committed to our core values of Integrity, Respect, and Passion. The spirit of teamwork has remained a key ingredient of FNBO's formula for success throughout our 160+ year history. We have fun, celebrate our wins, and strive for success. We care about our employees' well-being personally and professionally.

Key Accountabilities:

This role is the "go to person" in the branch for the day to day successful operation of a branch when the Branch Manager is not present. Conduct one-on-one employee meetings with assigned team members to provide coaching and feedback Provide performance feedback to the manager on teller performance, begin performance review and performance improvement in the HR system and submit to manager. Responsible to ensure there is adequate staff coverage to handle anticipated customer flow. Ensure assigned team members resolve any compliance and operational issues. Identify and recommend any additional training opportunities. Partner with branch manager to suggest and assist in facilitating branch meetings/huddles. Partner with leadership to recognize individual/team success in addition to acting as a mentor to develop the teller team. Effectively demonstrate and perform Teller duties as required to minimize the bank's risk. Demonstrate advanced knowledge of policies and procedures to be an operational resource for the team. Adhere to such policies and procedures and consult with branch leadership on high risk situations. Contribute to the overall success of the branch audits, both onsite and offsite; ensure the branch passes onsite and offsite assessments The Ideal Candidate for

This Role:

Key Skills:

Strong problem solving skills Strong verbal and written communication Strong customer service skills Good conflict resolution skills Bilingual in

Spanish Minimum Qualifications:

High School Diploma or GED Bachelor's degree or equivalent work experience preferred Leadership ability and management skills Previous working experience in a retail banking environment Oral and written communication skills Desire to meet the financial needs of our customers and community Ability to problem solve FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer -

Member FDIC Registration Requirement:

This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.

Equity, Diversity, & Inclusion:

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.