Branch Manager

Branch Manager 3.5 3.5 out of 5 stars Columbus, OH 43220 $64,404.77

• $79,562.73 a year
• Full-time BrightStar Care 3,119 reviews $64,404.77
• $79,562.73 a year
• Full-time Job Summary BrightStar Care of Columbus, OH Full-Time, Salaried | $65,000 t0 $80,000/year | In-Person | Mondays thruFriday | Columbus, Ohio About the Role BrightStar Care of Columbus is seeking an experienced Branch Manager to lead day-to-day operations of our home care agency.

This is a hands-on leadership role overseeing all programs and service lines in our office, including private duty home care, Medicaid waiver services, county levy-funded programs, and pediatric/behavioral health coordination. The ideal candidate brings deep, working knowledge of Ohio's home and community-based services landscape and has managed programs funded through county levies, Ohio Medicaid, and the Ohio Department of Developmental Disabilities (DODD). What You'll Do

• Oversee all branch operations: scheduling, staffing, client intake, quality assurance, compliance, and P&L performance
• Manage service delivery and billing across multiple funding sources, including county levy programs, Medicaid waivers, DODD waivers, and private pay
• Serve as the agency's primary point of contact for Franklin County Senior Options and SourcePoint (Delaware County) levy programs, including provider requirements, referrals, authorizations, and reporting
• Maintain compliance with Ohio DODD provider certification requirements, including documentation, training, and Major Unusual Incident (MUI) reporting
• Administer participation in Ohio Medicaid HCBS waiver programs (e.g., PASSPORT, Ohio Home Care Waiver, MyCare Ohio), ensuring service plans, authorizations, and billing meet program rules
• Coordinate services for youth enrolled in OhioRISE, working with care management entities (CMEs) and managed care partners on care plans and authorizations
• Recruit, hire, train, and supervise office staff and field caregivers (RNs, LPNs, STNAs/HHAs, DSPs)
• Build referral relationships with area agencies on aging, county boards of developmental disabilities, hospitals, discharge planners, and community organizations
• Ensure survey readiness for state licensure, accreditation, and payer audits
• Monitor KPIs including census growth, caregiver retention, authorization utilization, and gross margin by program What You'll Bring Required
• 3+ years of management experience in home care, home health, or a related HCBS setting
• Strong working knowledge of Ohio's home care funding landscape, including:
• County senior services levy programs ó Franklin County Senior Options and SourcePoint (Delaware County) strongly preferred
• Ohio DODD waiver programs and provider compliance requirements
• Ohio Medicaid HCBS waivers (PASSPORT, Ohio Home Care Waiver, MyCare Ohio)
• OhioRISE and coordination with care management entities
• Experience managing multi-payer billing, authorizations, and documentation requirements
• Proven ability to recruit, retain, and lead caregiving staff
• Strong organizational, communication, and problem-solving skills
• Valid driver's license and reliable transportation Preferred
• Bachelor's degree in healthcare administration, business, nursing, social work, or related field
• RN or LPN licensure (a plus, not required)
• Experience with home care scheduling/EMR platforms (e.g., AlayaCare, WellSky, ABS)
• Existing relationships with COAAA, Franklin County Office on Aging, SourcePoint, and county boards of DD Schedule & Compensation

• Salary:

  $65,000 to $80,000 per year, commensurate with experien ó candidates with established knowledge of Senior Options, SourcePoint, DODD, Medicaid HCBS, and OhioRISE will be at the higher end of the range
• Performance-based bonus opportunity
• Full-time, salaried position
• Monday through Friday, in-person at our Columbus office
• Full benefits package, including paid time off (PTO) Why BrightStar Care
• Nationally recognized, Joint Commissionñaccredited home care brand
• Locally owned office with direct access to ownership and real decision-making authority
• Opportunity to grow a multi-program branch across senior care, DODD, Medicaid, and pediatric services BrightStar Care of Columbus is an Equal Opportunity Employer.

Pay:

$64,404.77

• $79,562.

73 per year

Benefits:

Health insurance Paid time off

Experience:

Home Care Management :

3 years (Required)

Work Location:

In person