Service Operations Manager Heavy Equipment

Service Operations Manager - Heavy Equipment Systematic Business Consulting - 5.0 Columbus, OH Job Details Full-time $96,000 - $135,000 a year 14 hours ago Benefits Health savings account Disability insurance Relocation assistance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications Computer operation Customer relationship building Operations management Customer service Computer literacy Microsoft Office High school diploma or GED Supervising experience Team management Training & development Full Job Description Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Grow your career - See what opportunities await today!

Salary:

$96k - $135k (DOE), annual bonus potential, and company success share bonuses. 401(k): Match and employer discretionary contribution.

Responsibilities:

Provide leadership for branch service operations and the management of branch service supervisors. Oversee branch service operations within annual budget projections and maintain superior customer and employee relations. Manages the operation of the Equipment & Power Systems Division Service Center, including Shop Service, Field Service, and Administrative Personnel. Manages budget in line with forecasts, objectives, and overall company policies. Meets gross profit and PADE objectives. Supervises and develops the necessary manpower to maintain a functional Division in line with the overall Company policies and forecasts. Supervises the execution of an annual training program for the Division. Supervises and promotes Division CC and CPI Practices. Provides and maintains adequate, neat, and safe offices, workshop(s), yards, vehicles, tools, and other facilities required by the Division to meet the agreed-upon Company standards. Maintain exceptional customer relations. Maintains high-quality cooperation and communication with all company departments. Responsible for planning and maintenance of all Service facilities.

Requirements:

High school diploma or equivalent required. Two or four years of experience in a related field is preferred. Six years of service experience, including two years of managerial responsibility. Proven experience and ability in the areas of service maintenance, financial management, human relations, training, safety, and customer satisfaction. Minimum five years of experience with Equipment, Power Systems, and/or Ag machinery parts and service

Competencies:

Strong leadership skills are necessary for success in this position. The individual must have strong communication skills, both verbal and written. Time management, organization, planning, and problem-solving skills are a must. Strong computer skills required, including Microsoft applications.

Additional Employee Benefits Health Insurance:

Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200.

Dental & Vision Insurance:

Comprehensive coverage options.

Financial Access:

Membership in a credit union is available.

Insurance:

Life Insurance, Short-Term Disability, and Long-Term Disability coverage.

Educational Opportunities:

Scholarships for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation. Relocation Assistance #CDIV101

Pay:

$96,000.00 - $135,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Relocation assistance Vision insurance

Education:

High school or equivalent (Required)

Experience:

Heavy Equipment, Power Systems, and/or Ag machinery: 5 years (Required)

Work Location:

In person