(11464) Branch Manager

(11464)

Branch Manager Position Title:

Branch Manager Total Compensation:

$75,000

General Location:

Columbia, SC Headcount Responsibility:

Approximately 50-100 employees Success Profile SEJ is looking for an individual who thrives in a high-energy, fast-paced environment. The right candidate brings a strong sense of ownership and accountability, experience managing hourly labor in a service-based industry, and the ability to solve problems quickly and effectively.

Key Responsibilities Operations:

Oversee janitorial operations across assigned branch accounts through Operations Managers, Account Managers, and Area Managers, while directly managing select accounts when business needs require. Ensure all services meet quality, safety, and performance expectations.

Leadership:

Lead, develop, and hold branch leadership accountable for staffing, retention, training, and service execution. Directly supervise account-level teams when needed.

Customer Service:

Maintain relationships with key clients, participate in walkthroughs and meetings, conduct quarterly business reviews, and resolve escalated issues quickly and professionally.

Financial:

Own branch financial performance by managing labor, supply costs, budgets, profitability, and corrective action plans across all assigned accounts.

Growth:

Drive additional service opportunities (tag work), support new account sales and startups, and implement process improvements to strengthen branch performance.

Qualifications Background & Work Authorization:

Must be able to successfully complete a background check, motor vehicle record (MVR) check, and meet all hiring requirements

Experience:

Prior experience managing hourly labor in a service environment preferred; janitorial or facility services experience a plus

Leadership:

Positive attitude with the ability to accept feedback, lead teams, and hold employees accountable

Flexibility:

Must be willing to work a full-time flexible schedule across shifts as business needs require

Hands-On Support:

Willing and able to step into any role and perform operational tasks when needed, including trash removal, vacuuming and carpet cleaning, sweeping and mopping hard surface floors, cleaning restrooms, sanitizing high-touch surfaces, spot cleaning glass, dusting, restocking supplies, and stripping and waxing VCT.

Safety:

Commitment to maintaining a safe work environment and enforcing company safety policies, procedures, and PPE requirements

Communication & Technology:

Strong communication skills and proficiency with basic computer and mobile systems

Organization:

Able to manage multiple priorities with a strong sense of urgency and customer service focus

Physical Requirements:

Ability to lift up to 50 lbs and perform physical duties associated with janitorial operations, including standing, walking, bending, reaching, and remaining active throughout the shift. Compensation & Benefits Base salary depending on experience Quarterly bonus opportunity based on personal scorecard results Commission opportunities available for additional service sales PTO Medical, Dental, Vision, Life & Short/Long Term Disability Insurance 401(k) High performers in this role will have the opportunity to grow within the Company Access to DailyPay, allowing access to earned wages prior to payday SEJ Services, LLC is a privately owned commercial janitorial services company operating across 9 states in the Southeast. SEJ's culture has been nationally recognized as a Top Workplace from 2022-2026! SEJ provides cleaning services for office, medical, industrial, manufacturing, and educational facilities.