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Apprentice Branch Manager
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Forge Truck Centers
Greer, SC (In Person)
$70,000 Salary, Full-Time
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Job Description
Apprentice Branch Manager 1.0 1.0 out of 5 stars Greer, SC 29650 $70,000 a year - Full-time Forge Truck Centers 4 reviews $70,000 a year - Full-time Job description The Apprentice Branch Manager role is a fast-track leadership position designed for individuals with an interest in the truck industry and the potential to lead both operations and people. This role is intentionally structured as a leadership development pathway, providing hands-on exposure to branch operations, team leadership, and performance management. Individuals who consistently demonstrate capability, accountability, and ownership may advance into a Branch Manager position.
Core Responsibilities:
Leadership & Operations Excellence- Lead, coach, and develop teams across Sales, Service, Parts, and Operations, building strong leaders at every level.
- Set clear expectations and hold teams accountable for performance, standards, and results.
- Promote a performance-driven, team-oriented culture focused on execution, ownership, and continuous improvement.
- Maintain overall responsibility for day-to-day branch operations, ensuring efficiency, alignment, and consistency across departments.
- Ensure all KPIs and operational targets are met through active leadership and disciplined follow-through.
- Drive strong communication and collaboration across Sales, Service, Parts, and Operations to ensure seamless execution.
- Provide regular operational updates to senior leadership, including key performance indicators related to service throughput, postings, and sales activity.
- Actively manage performance through ongoing coaching, feedback, and corrective action to achieve branch objectives.
- Ensure inventory accuracy and disciplined parts processes to support service execution and sales performance.
- Execute within the approved annual operating budget, managing expenses and resources responsibly. Pictures & Listings
- Ensure strong communication between the Dealership Admin and Shop Foreman regarding units that are ready to be pictured and posted.
- Ensure all trucks that are detailed and washed are photographed, accurately described, and posted to CDK, the website, and all applicable marketing platforms the same day.
- Review photos and descriptions with the Dealership Admin to ensure accuracy, completeness, and adherence to brand standards prior to posting. Support Sales & Service Performance
- Maintain regular visibility into branch performance through structured updates, metric reviews, and operational check-ins.
- Ensure effective communication and alignment between the Shop Foreman, Dealership Admin, and Sales team regarding truck readiness, customer needs, and postings.
- Reinforce best-in-class customer service standards across the Sales team through coaching and accountability.
- Partner with senior leadership to communicate monthly sales goals, priorities, and expectations clearly and consistently. Facility & Safety Management
- Maintain overall responsibility for facility operations, ensuring compliance with all federal, state, and local regulations.
- Ensure the shop, office, and surrounding grounds are clean, organized, and safe for employees, customers, and visitors.
- Oversee facility and grounds maintenance to ensure work is performed consistently, effectively, and cost-consciously. What We're Looking For
- Demonstrated ability to lead people, manage performance, and drive consistent results.
- Strong operational and financial acumen with the ability to translate data into action.
- Experience working with dealership management systems or ERP platforms (CDK preferred).
- Clear, confident communicator with strong organizational, problem-solving, and decision-making skills.
- Strong ability to deliver results and meet deadlines. . Compensation & Benefits
- Competitive base salary (target range around $70,000, based on experience and market).
- 401(k) with company match (up to 3.5% on eligible contributions).
- Medical insurance with PPO options available.
- Dental and vision insurance.
- Paid time off, subject to business needs, coverage, and leadership approval.