Branch Supervisor, Horry County

Branch Supervisor, Horry County Branch Locations:

Surfside and Carolina Forest, SC Branches Supervised:

2 Corning Credit Union is seeking a Branch Supervisor to join our Horry County, SC team. Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We're committed to helping our members prosper by being a trusted advisor for financial services.

CCU s vision is simple:

To provide better service to our members than they receive anywhere else in the world. Our growth is fueled by that vision, and it doesn t stop with our members. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team. If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve.

Position Summary:

The Horry County Branch Supervisor is primarily responsible for leading and optimizing branch operations to drive growth, deliver exceptional member service, and ensure consistent financial performance. This role provides day-to-day leadership, develops a high-performing team, and fosters strong member and community relationships. Essential Job Duties Manages day-to-day operations and drives growth strategies across the Horry County branches, ensuring consistent financial results and long-term success. Establishes and maintains effective relationships with new and existing members. Maintains hands-on working knowledge of deposit services and consumer lending to support high-quality service experiences and operational efficiency. Provides support within the operations, as needed, while also holding team members accountable for performance and sound decision-making. Leads with a servant-leadership approach by developing staff and strengthening the team s professionalism, competence, and technical knowledge. Creates a working environment that is conducive to two-way communication, teamwork, and learning. Recognizes the varying strengths, skills, and needs of the team and adapts coaching skills to obtain the best possible results from each individual within the branch. Utilizes open communication and managerial courage to ensure that the standards, expectations, and goals of the organization are respected and upheld. Creates and maintains a strong sales and service culture and holds the team accountable for reaching branch goals. Leads and participates in community outreach efforts, including local events and organizations, to strengthen the branch s presence and positive reputation. Collaborates with the Business Development Manager and Marketing team to support strategic initiatives that drive membership growth, lead generation, and new business opportunities. Stays informed on local competitor activities and market trends and consistently communicates key insights to ensure we remain competitive and responsive to the evolving needs of our members. Ensures compliance with federal and state rules, regulations, and laws, as they pertain to branch activities and compliance with applicable NCUA rules and regulations. Takes ownership of personal development by proactively seeking opportunities for coaching, training, and networking to ensure continued growth and success in the role. Also assumes responsibility for other projects or duties as required or assigned. Required Competencies Has the ability to lead effectively - from the front, the middle, and the back and has the managerial courage to move the branch and organization forward. Capable of working with a variety of personalities and can adapt their approach to effectively reach and develop their team. Uses this skill and their functional knowledge to earn and maintain a high level of credibility with the team. Possesses strong sales and member service skills. Demonstrates a business development mindset, with an emphasis on expanding the Credit Union s presence and relationships within the community. Possesses exceptional written and verbal communication skills. Has strong organizational skills and the ability to multi-task, prioritize workload, and delegate responsibilities. Effectively manages stress in a constantly changing environment and works effectively within challenging or difficult situations. Has excellent judgment and the ability to make quick decisions and think creatively when working with complex member situations. Demonstrates a high level of flexibility. Forward thinking and possesses a business acumen. Possesses a high level of integrity and confidentiality and represents the Credit Union with the highest level of professionalism. Possesses strong analytical skills and is effective at interpreting and applying applicable regulation. Holds solid knowledge of federal and state lending laws, including Reg Z and the Fair Housing Act. Possesses solid computer skills and is experienced with various Microsoft programs. Education Requirements A Bachelor's Degree in business, finance or another related field is preferred. Commensurate work experience is also considered. Experience Requirements 3+ years of prior management experience required. Prior lending and/or business development experience preferred. Communication Skills Requirements The ability to read and comprehend moderate to advanced instructions and correspondence. The ability to write moderate to advanced correspondence within professional etiquette standards. The ability to effectively present information in one-on-one and group situations. Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the role. Ability to work within a moderately noisy, fast paced environment. Regular use of computer required. Regular use of fine motor skills required. Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range. Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. ADP Privacy Policy | ADP Legal Policy