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Branch Manager
Job
Confidential
Arlington, TX (In Person)
$52,000 Salary, Full-Time
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Job Description
Position Summary We are seeking a results-driven Branch Manager to lead and grow our branch operations. The ideal candidate will have a proven track record in staffing, business development, team leadership, and operational management. This is a working manager position that requires active involvement in recruiting, client development, employee management, and day-to-day branch operations. The Branch Manager will be responsible for driving branch growth, maintaining exceptional customer service, and ensuring operational excellence. Key Responsibilities Lead all branch operations, including recruiting, sales, client relations, employee management, and administrative functions. Actively participate in recruiting, interviewing, onboarding, placements, and employee retention efforts. Develop and execute strategies to increase branch revenue, profitability, and market share. Build and maintain strong relationships with existing clients through regular communication, site visits, and exceptional customer service. Identify and pursue new business opportunities to expand the branch's client base. Ensure timely fulfillment of job orders while maintaining quality candidate placements. Monitor branch performance metrics, including fill rates, retention, sales activity, order fulfillment, payroll, billing, and overall profitability. Lead, coach, and develop recruiters and office staff while maintaining accountability and performance standards. Create recruiting strategies to attract qualified talent and improve placement success. Address employee relations matters and ensure a positive work environment. Conduct client visits, safety visits, and workforce check-ins as needed. Identify operational challenges and implement effective solutions to improve efficiency and service delivery. Maintain compliance with company policies, employment laws, safety regulations, and client requirements. Prepare and present branch performance reports to senior leadership. Qualifications Minimum of 3 years of staffing industry management experience preferred. Proven success in branch growth, business development, and client retention. Experience managing high-volume staffing operations and fast-paced environments. Strong leadership, coaching, and team development skills. Excellent customer service and relationship-building abilities. Strong organizational, problem-solving, and decision-making skills. Ability to manage multiple priorities while maintaining attention to detail. Proficiency with applicant tracking systems, staffing software, and Microsoft Office applications. Bilingual English/Spanish preferred. Confidentiality & Professional Conduct Maintain strict confidentiality of employee, candidate, client, payroll, financial, and company information. Ensure compliance with all company policies and procedures. Protect proprietary business information and maintain professional standards at all times. Schedule & Availability Full-time position. Must be available to work flexible hours, including early mornings, evenings, and weekends as business needs require. Local travel required for client visits, business development activities, and branch support. Performance Expectations Achieve branch revenue and profitability goals. Maintain high fill rates and customer satisfaction scores. Improve employee retention and recruiting effectiveness. Develop new business opportunities and strengthen existing client partnerships. Foster a culture of accountability, teamwork, growth, and exceptional service. Benefits Competitive salary based on experience. Performance-based bonus opportunities. Career growth and advancement opportunities. Benefits package available according to company policy. Dynamic and rewarding work environment.