General Manager - Utah

General Manager - Utah SORSEN Salt Lake City, UT Job Details Full-time $60,000 - $65,000 a year 1 day ago Benefits Health insurance Paid time off Flexible schedule Qualifications Spreadsheets Profit & loss Customer relationship management Security Business operations Account management Full Job Description About our Company SORSEN provides premium security services, including security guard staffing, mobile patrol, advanced security technology, and executive protection. The company focuses on delivering "white glove" service, emphasizing professionalism, discretion, and high-touch client support. SORSEN partners with clients across diverse industries to design tailored security programs that address unique risks and operational needs. Team members work with modern tools and structured processes to support safety, continuity, and client peace of mind. Interested parties can learn more by visiting the company website or contacting . Role Description We are looking for a General Manager who runs their branch like a business — owns their P&L, builds client relationships before problems surface, and leads a team of officers who know exactly what is expected of them. This is not a desk role. This is a revenue-generating, relationship-building, operationally accountable leadership position in a growing security company. As Branch General Manager, you are accountable for the full business performance of your branch — from revenue and margin to staffing, client retention, and operational compliance. You own the customer. You own the team. You own the number. Everything else flows from those three things. You will inherit active accounts and a team of field officers. You will also be expected to grow the branch — identifying expansion opportunities within existing accounts and supporting business development in your market. If you want a role where you sit in an office and manage spreadsheets, this is not it. If you want to build something and be recognized for it, keep reading. What you will own P&L ownership Revenue, gross margin, labor cost, and branch profitability. You will have full visibility into your numbers and be expected to understand and manage them. Client relationships Every active account in your branch has a named owner — you. On-site visits on a structured cadence, proactive communication, and zero loss of a client due to inattention. Team leadership Hire, develop, schedule, and hold accountable a team of security officers. Full coverage on every post, every shift. No gaps, no excuses. Operational compliance Licensing current, training complete, post orders signed, incidents documented. You are the quality control for your branch. Revenue growth Identify expansion opportunities within existing accounts. Support business development in your market. Bonus is tied to KPIs including company performance Who we are looking for: 5+ years of management experience in security operations. 5+ years of SALES management experience. Demonstrated experience managing a P&L — you know your numbers and you manage to them A track record of building and retaining client relationships — not just managing accounts, but owning them Experience leading a distributed field workforce — scheduling, accountability, and performance management at scale Current or ability to obtain a Nevada Guard card; armed guard license preferred Comfortable with technology — Belfry or similar workforce management platforms; basic financial reporting tools Valid driver's license, clean driving record, ability to pass a background check and drug screen Compensation & benefits We pay GMs who perform. Base salary is competitive and commensurate with experience. Bonus is paid on retained revenue, controlled overtime and direct labor, and met gross margin goals. There is no ceiling. Competitive base salary — commensurate with experience Bonus on met KPIs and depending on company performance Health insurance Autonomy to build and run your branch the right way Why Sorsen We are a growing security company with a Zero Loss Culture — a company-wide commitment that no customer leaves because we were not paying attention. We hold our GMs to a high standard and give them the tools, the authority, and the recognition to meet it. We promote from within, we compensate performance, and we treat our leaders like the commercial assets they are. If you want to build something you can be proud of, this is the right seat. How to apply Apply through Indeed with your resume. In your cover letter or application note, answer these three questions in plain language: What is the largest team you have directly managed? Have you ever owned a P&L — and what did your results look like? What did your best client relationship look like, and what made it work? Sorsen Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Background check and drug screening required prior to offer.

Work Location:

In person

Pay:

$60,000.00 - $65,000.00 per year

Benefits:

Flexible schedule Health insurance Paid time off

Work Location:

In person