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Accounts Receivable Clerk
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Impact Fire
Full-Time
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Job Description
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Newark, New Jersey. In this role, you will be responsible for managing collections, analyzing customer deductions, and ensuring accurate billing and cash application processes. This position requires strong organizational skills and the ability to communicate effectively with both internal and external stakeholders.
Responsibilities:
- Oversee collection efforts to ensure timely payments from customers, minimizing bad debt and improving accounts receivable turnover.
- Investigate and address unauthorized deductions, including pricing shortages, returns, and penalties, by identifying root causes and proposing solutions.
- Collaborate with internal and external customers to resolve issues related to collections and deductions.
- Monitor and manage payback requests for deductions, aligning with monthly, quarterly, and annual goals.
- Utilize customer portals to enter and retrieve information on open invoices and deductions.
- Support reconciliation processes for unapplied payments and credits.
- Cross-train in billing, cash application, and accounts receivable write-offs to provide additional support as needed.
- Maintain thorough and accurate documentation in compliance with company policies and accounting standards.
- Assist with month-end and year-end close processes, as well as reporting requirements.
- Provide clear and timely communication and updates to multi-level management on urgent matters.
- Minimum of 3 years of experience in accounts receivable or a related field.
- Proficiency in accounts receivable functions, including collections, billing, and deductions.
- Strong communication skills with the ability to interact effectively with customers and team members.
- Familiarity with customer portals for managing invoices and deductions.
- Ability to work independently in a fast-paced, high-volume environment.
- Excellent troubleshooting skills to proactively address operational challenges.
- Detail-oriented with a commitment to maintaining accurate records and documentation.
- Solid understanding of accounts receivable controls and reporting standards.