Medical Accounts Receivable Specialist

We are looking for a detail-oriented Medical Accounts Receivable Specialist to join a physician billing team in Jacksonville, Florida. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced healthcare environment and can manage a high volume of claim follow-up with accuracy and urgency. The person in this role will work closely with payer portals and internal billing systems to research outstanding balances, resolve claim issues, and support steady cash flow through effective accounts receivable management.

Responsibilities:

• Review and follow up on outstanding physician claims to identify delays in payment and drive timely resolution.
• Use Availity, insurance carrier websites, and billing platforms such as eClinicalWorks or Insync to investigate claim status and determine next steps.
• Analyze denials, underpayments, and unpaid accounts, then take corrective action through appeals, rebilling, or payer outreach.
• Post, reconcile, and track cash activity to ensure payments are applied accurately within the accounts receivable process.
• Communicate with insurance companies to clarify coverage, verify processing outcomes, and resolve reimbursement discrepancies.
• Maintain organized documentation of account activity, claim research, and collection efforts within the EMR or billing system.
• Collaborate with a small team to manage a large workload while meeting productivity and quality expectations.
• Support billing operations by identifying trends in claim issues and escalating recurring problems that affect reimbursement.
• Assist with medical collections efforts for commercial payers and help reduce aging accounts receivable balances.