Accounting Assistant

A well-established and growing home services organization in Northern Indiana and Southwest Michigan is seeking an experienced Accounting & Billing Specialist to support its accounting leadership team. This organization has built a strong reputation for customer satisfaction, operational excellence, and employee development within the HVAC and plumbing industry. This role supports the Accounting Manager and Controller with a variety of accounting and administrative responsibilities related to billing, collections, technician financing, memberships, and replacement projects. The ideal candidate is detail-oriented, organized, and comfortable collaborating across departments to ensure accurate financial reporting and workflow efficiency. Key Responsibilities Serve as backup support for Accounts Receivable invoice processing Partner with Service Managers and field personnel to resolve invoice discrepancies Review customer memberships with outstanding balances exceeding 60 days Assist Dispatch and Customer Service teams with workflow-related issues Provide support to field staff experiencing ServiceTitan-related issues Assist the Sales and Installation departments with replacement project billing as needed Support executive leadership reporting processes Perform additional accounting and administrative duties as assigned Essential Functions Accurate and efficient computer data entry Strong customer service and communication skills Ability to multitask in a fast-paced environment Proficiency with: Microsoft Excel and Word ServiceTitan and ServiceTitan Remote Intacct Qualifications & Experience High school diploma or GED required Minimum of 3 years of accounting and/or billing experience Proficiency in Microsoft Office applications Experience with ServiceTitan and ServiceTitan Remote preferred Skills & Abilities Excellent written and verbal communication skills Strong organizational skills and attention to detail Ability to manage multiple priorities effectively Professional demeanor and dependable work ethic Positive, team-oriented attitude Commitment to quality and operational excellence Flexibility with responsibilities and scheduling Experience with ServiceTitan and Intacct strongly preferred Benefits Medical, dental, and vision insurance options 401(k) with company match Short- and long-term disability coverage Accident and critical illness insurance options Employer-paid life insurance Additional voluntary life insurance options Parental leave, including paternity leave Paid holidays Paid time off Equal Opportunity Employer The company is committed to creating an inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other protected characteristic under applicable law.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Vision insurance Application Question(s): Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?

Experience:

accounting and/or billing: 3 years (Required)

Work Location:

In person