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Accounts receivable coordinator

Job

Insight Global

Valparaiso, IN (In Person)

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/27/2026

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Job Description

Job Description Post and reconcile incoming payments (facilities, insurance, private pay). Maintain and manage A/R aging reports. Follow up on outstanding balances and overdue accounts Investigate and resolve: Denials Short pays Payment discrepancies Partner with Billing team on monthly statements Respond to billing inquiries from: Facilities Patients' families Insurance reps Communicate account status, charges, and payment expectations Prepare A/R reports and collection activity summaries Assist with month-end close Support audits and financial reporting requests Submit write-offs for approval Identify trends in payment delays or denials
ROLE RESPONSIBILITIES
Own cash flow support through collections + timely posting Act as primary contact for billing + payment issues Maintain strong relationships with facility administrators Drive resolution of outstanding balances to reduce aging risk Identify process inefficiencies and recommend improvements We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience in Accounts Receivable, billing, or collections Strong experience with: Payment posting Reconciliation Aging reports Comfort managing high-volume A/R pipeline Excellent communication skills (phone + email) Ability to investigate and resolve discrepancies independently Strong attention to detail + ability to multitask Proficiency in Excel + financial systems Experience in healthcare or pharmacy billing Familiarity with: Medicare Part D Medicaid Commercial insurance Knowledge of FDCPA / collections regulations Experience working with long-term care facilities or similar clients Exposure to month-end close processes