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Accounts Receivable Specialist
Job
Robert Half
Howell, MI (In Person)
Full-Time
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Job Description
We are looking for an experienced Accounts Receivable Collections Specialist to join our team in Ocean County, New Jersey. This role is ideal for a detail-oriented finance specialist who can take ownership of receivables activity, strengthen collection performance, and ensure cash is posted accurately and efficiently. The position will play a key part in supporting cash flow, resolving account issues, and partnering across teams to improve overall revenue cycle operations.
Responsibilities:
- Manage a portfolio of customer accounts by monitoring open balances, following up on overdue invoices, and driving timely payment resolution.
- Apply incoming payments accurately, research exceptions, and reconcile customer accounts to clear discrepancies without delay.
- Lead collection efforts through consistent outreach, negotiation of payment commitments, and follow-through on past-due balances.
- Investigate issues such as deductions, short payments, unapplied cash, chargebacks, refunds, and other account variances, then coordinate resolution with internal and external partners.
- Work closely with customers, Accounting, and Finance teams to address billing concerns, remove payment barriers, and support healthy account relationships.
- Track aging patterns, collection risks, and dispute activity, escalating concerns that may affect cash flow or operational performance.
- Maintain complete records of collection activity, account status updates, supporting documentation, and customer communication history.
- Prepare aging analysis, account summaries, reconciliations, and reporting that supports month-end close, audits, lender requests, and management review.
- Contribute to process enhancement efforts by supporting automation, workflow improvements, platform testing, and documentation for scalable accounts receivable operations.