AR Specialist

AR Specialist Unishippers Mount Clemens, MI Job Details Full-time $45,000 - $48,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Cash flow management Business financial process improvement Record keeping Accounts receivable Managing customer accounts Customer communication Teamwork Google Sheets Customer relationship building Client onboarding ERP systems Process improvement Research Mid-level Client invoicing Key Performance Indicators Attention to detail Financial record maintenance Problem-solving Accounting and finance experience CRM system proficiency Cross-functional collaboration Escalation handling 2 years Communication skills Excel data analysis

Full Job Description Accounts Receivable & Collections Specialist Company:

Unishippers Monday-Friday 8-5 or 9-6 (no weekends or late nights) Fully onsite in Mount Clemens, MI About the

Role:

Unishippers is seeking a proactive and driven Accounts Receivable & Collections Specialist to join our fast-paced, customer-focused billing team. In this role, you will take ownership of the collections process, maintain customer account health, and help maximize company cash flow. This is an exciting opportunity to make a meaningful impact by improving AR processes, reducing aging receivables, and strengthening customer relationships. If you thrive in a high-impact, detail-oriented environment and love digging into the numbers to drive results — we want to hear from you!

About Us:

Unishippers isn't your typical logistics company. As a national 3PL provider, we specialize in helping small and mid-sized businesses save time, money, and stress by offering enterprise-level shipping solutions without the enterprise-level cost. From freight and truckload to small package and parcel, we're the one-stop shop that businesses rely on.

Key Responsibilities:

Own the collections process from end to end: contact customers, resolve payment issues, and reduce DSO. Monitor and manage AR aging reports; escalate high-risk accounts as needed. Research and resolve billing discrepancies and customer disputes promptly and professionally. Post and apply payments accurately, ensuring records reflect current balances. Collaborate with internal teams (Sales, Customer Success, and Ops) to address billing concerns and streamline AR processes. Identify and implement process improvements in invoicing, collections, and customer communication. Respond to customer inquiries regarding invoices, statements, and payment options. Maintain accurate documentation of all AR and collections activities. Assist with customer onboarding as it relates to payment terms and billing setup. Contribute to reporting and KPI tracking related to collections, cash flow, and AR performance.

Qualifications:

2+ years of hands-on experience in Accounts Receivable and Collections or related roles. Strong communication skills with the ability to manage difficult conversations with diplomacy. Organized and detail-oriented with a proactive mindset toward solving problems. Experience with invoicing systems, AR platforms, or ERP/CRM software (preferred). Comfortable working in spreadsheets and analyzing AR trends (Excel or Google Sheets proficiency required). Ability to manage multiple priorities in a deadline-driven environment. Why Join Us? Make a measurable impact in a high-visibility role Work in a collaborative, team-first environment Enjoy opportunities for growth and development No weekends or late nights - enjoy work-life balance!

Job Type:

Full-time Pay:

$45,000.00 - $48,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person