Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to join a food and food processing organization in Goldsboro, North Carolina. This contract-to-permanent opportunity is suited for a detail-oriented individual who can evaluate customer deductions, resolve discrepancies, and support accurate receivables activity. The person in this role will work across internal teams and external partners to research issues, recover invalid deductions, and help strengthen ongoing deduction management practices.

Responsibilities:

• Examine customer deductions, determine the appropriate category for each item, and ensure issues are recorded accurately for follow-up.
• Investigate deduction activity to uncover patterns, identify unsupported claims, and recommend corrective actions that reduce repeat issues.
• Review supporting documents to confirm whether deductions are valid and apply the correct reason codes for resolution.
• Coordinate credit and debit memo requests related to returns, shortages, overages, and other customer account adjustments.
• Obtain proof of delivery and other transportation records from logistics platforms or carriers to support deduction research and dispute resolution.
• Pursue recovery of unauthorized deductions promptly while maintaining clear communication with customers and business partners.
• Partner with Sales, Customer Service, brokers, and Accounts Receivable colleagues to gather documentation and resolve open deduction matters.
• Prepare customer-level reporting and analysis that helps the Sales team understand trends, exposure, and account-specific concerns.
• Contribute to internal and external audit activities by organizing records, validating account support, and assisting with reporting needs.
• Support ad hoc analysis, spreadsheet-based projects, and other assigned receivables tasks as business needs evolve.