AR/Chargebacks Specialist

Description We are looking for an AR/Chargebacks Specialist to support receivables operations and help maintain accurate financial records for a growing organization in New Brunswick, New Jersey. This position focuses on managing customer deductions, researching payment issues, and resolving retail chargeback activity with precision and urgency. The ideal candidate brings hands-on experience with NetSuite and a strong understanding of accounts receivable processes within high-volume retail environments.

Salary:

$65,000 - $75,000

Benefits:

401k, PTO, pension plan

Responsibilities:

• Review incoming payments, identify short pays or deductions, and reconcile account activity to maintain accurate receivables balances.
• Investigate retail chargebacks from large national customers, determine root causes, and coordinate timely resolution with internal and external stakeholders.
• Maintain detailed records of disputes, credits, unapplied cash, and outstanding balances to support clean account reporting.
• Use NetSuite to process receivables transactions, update account notes, and track deduction-related activity across customer accounts.
• Follow up on overdue invoices and open deductions to improve collections performance and reduce aging exposure.
• Partner with sales, customer service, and finance teams to clarify discrepancies and resolve issues affecting payment accuracy.
• Prepare routine reports on chargeback trends, recovery status, and open receivables for management review. Requirements
• Experience working in accounts receivable with direct responsibility for deduction and chargeback resolution.
• Proven background handling big box retail chargebacks in a fast-paced environment.
• Hands-on proficiency with NetSuite, including receivables processing and account research.
• Strong understanding of AR workflows, payment application, reconciliations, and dispute tracking.
• Ability to analyze account discrepancies, prioritize open issues, and drive timely follow-up.
• High level of accuracy, organization, and attention to detail when managing financial records.
• Effective written and verbal communication skills for cross-functional collaboration and customer interaction.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .