Accounts Receivable Clerk

Description We are seeking a detail-oriented Accounts Receivable Clerk to join a food manufacturing organization in Massillon, Ohio on a contract-to-permanent basis. This role is responsible for supporting the accuracy and efficiency of the accounts receivable function through billing, cash application, account maintenance, and customer support activities. The ideal candidate is highly organized, thrives in a high-volume transactional environment, and is confident managing payment discrepancies, deductions, and related account issues. Key Responsibilities + Maintain and update customer account records, including payment terms and discount information, to ensure accuracy and compliance. + Prepare and distribute invoices, miscellaneous billings, and credit memos for multiple operating locations as needed. + Reconcile daily incoming payments to bank activity and outstanding invoices, and post cash receipts accurately within established timelines. + Review trends in early payment discounts and unauthorized deductions, and assist with dispute resolution when transactions fall outside agreed terms. + Analyze assigned deduction items, document findings, and process approved clearing entries in the appropriate system. + Collaborate with internal departments to resolve shortages, damages, pricing discrepancies, and similar issues by preparing necessary accounts receivable adjustments. + Respond promptly and professionally to customer inquiries and requests for account documentation. + Support collections activities by assisting with account updates, payment inquiries, and customer follow-up. + Provide customers with account statements, invoice copies, and other billing-related records as requested. + Perform additional accounts receivable and administrative duties that support departmental efficiency and effectiveness. Requirements

• Experience in accounts receivable, including billing, cash application, and account maintenance.
• Working knowledge of commercial collections and customer payment follow-up processes.
• Ability to reconcile daily cash receipts with a high degree of accuracy and attention to detail.
• Familiarity with deductions management, debit and credit activity, and remittance processing.
• Proficiency in Microsoft Excel for tracking, reviewing, and analyzing financial information.
• Strong written and verbal communication skills for customer interaction and internal collaboration.
• Ability to manage multiple priorities in a fast-paced transactional environment.

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