Accounts Receivable Team Leader

Accounts Receivable Team Leader University of Toledo Physicians - 4.1 Toledo, OH Job Details Full-time $21 - $24 an hour 1 hour ago Qualifications Healthcare staff management Accounts receivable management Spreadsheets Coaching Performance Reporting Metrics Reporting Reporting and dashboarding tools High school diploma or GED Team development Medical billing data analysis Managing accounting teams Epic Medical claim denial management Healthcare performance metrics analysis Medical debt collection accounts Collections account management Staff development Full Job Description AR Team Leader - Revenue Cycle Position Summary The AR (Accounts Receivable) Team Leader is responsible for supporting the day-to-day operations of the Revenue Cycle Accounts Receivable team. This role provides leadership, coaching, education, and operational oversight to ensure timely and accurate resolution of outstanding accounts. The Team Leader monitors team performance, analyzes productivity metrics, identifies opportunities for process improvement, and serves as a subject matter expert in Epic and revenue cycle workflows. Essential Duties and Responsibilities Lead and support Accounts Receivable staff in achieving departmental productivity, quality, and performance goals. Monitor, analyze, and distribute productivity and performance reports to track team effectiveness and identify trends. Utilize Epic work queues, reporting tools, and revenue cycle applications to manage AR performance and workflow optimization. Provide ongoing education, coaching, and constructive feedback to team members regarding AR processes, payer requirements, and system utilization. Participate in huddles, team meetings, and operational discussions to communicate priorities, updates, and performance expectations. Identify workflow inefficiencies and recommend process improvements to enhance reimbursement, reduce denials, and improve account resolution. Collaborate with Revenue Cycle leadership to implement best practices and optimize AR operations. Serve as a resource for staff regarding Epic functionality, billing processes, payer guidelines, and account follow-up strategies. Conduct audits and quality reviews to ensure compliance with organizational policies and revenue cycle standards. Assist with onboarding and training of new team members. Escalate complex account issues and assist with resolution as needed. Foster a positive, collaborative, and accountable team environment focused on continuous improvement. Other duties not assigned Qualifications Required High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Minimum of 3-5 years of Revenue Cycle and Accounts Receivable experience in a healthcare setting. Experience using Epic Revenue Cycle applications. Strong knowledge of healthcare billing, collections, denials management, and reimbursement processes. Experience analyzing productivity metrics and operational reports. Demonstrated leadership, coaching, and employee development skills. Strong communication, problem-solving, and organizational abilities. Proficiency in Microsoft Excel and other reporting tools. Preferred Prior lead, supervisor, or team leadership experience within Revenue Cycle. Experience with process improvement initiatives and workflow optimization. Knowledge of payer regulations, compliance requirements, and revenue cycle best practices. Key Competencies Leadership and Team Development Revenue Cycle Operations Accounts Receivable Management Epic Proficiency Performance Monitoring and Reporting Process Improvement Staff Education and Training Communication and Collaboration Analytical Thinking Customer Service Excellence