Account Management Team Lead - Accounts Receivable Financing

Account Management Team Lead

• Accounts Receivable Financing First Business Bank parental leave, paid holidays, sick time, 401(k), profit sharing, remote work United States, Illinois, Des Plaines Apr 15, 2026 Description Position at First Business Bank Join us today as the Team Lead
• Accounts Receivable Financing
• Hybrid! First Business Bank is aTop Workplaces USA company, learn morehere. At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority
• they embody ambition, experience, and client focus.

The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us!

OVERVIEW

The Team Lead

• Accounts Receivable Financing plays a key role in scaling our Accounts Receivable Finance platform by leading an Account Management team and managing a select portfolio of complex clients.

This role balances people leadership, client partnership, and operational excellence while collaborating closely with crossfunctional teams. You'll help drive a strong client experience, support growth, and continuously improve how we operate.

Work Model:

This is a hybrid role

• with up to two days per week at the office: 2400 East Devon Ave, Des Plaines, IL. Specifically, as the Team Lead
• Accounts Receivable Financing you will: Operational Excellence (25%) Lead daytoday account management activities including invoice purchases, approvals, and workflow oversight Review exceptions, resolve issues, and ensure compliance with policies and procedures Monitor portfolio health and escalate risks proactively Client Partnership (25%) Serve as a trusted partner to clients, ensuring clear and timely communication Support client onboarding, renewals, and offboarding Approve client line changes within authority and escalate as needed CrossFunctional Collaboration (20%) Partner with Underwriting, Portfolio Management, Debtor Credit, Collections, and Operations Participate in onboarding, portfolio reviews, and pipeline discussions Surface risks and ensure timely resolution in partnership with leadership Team Leadership & Growth (20%) Set clear goals and lead a highperforming Account Management team Coach, develop, and support team members through regular feedback Foster accountability and a continuousimprovement mindset Process Improvement (10%) Identify efficiencies and help scale processes as the business grows Support system enhancements and SOP updates The successful candidate should have: Minimum of 7 years of experience across key areas of the factoring industry.

Minimum 3 years of management experience. Proficient in identifying client fraud or suspicious activity in a factoring environment. Ability to adapt to changing priorities. Expected to work in a fast-paced environment under deadlines while maintaining accuracy and quality. Proficient in training small groups on new or existing processes. Proven ability to manage team members across in-office, hybrid and remote work environments. Experience the Total Rewards Great People Deserve As a recognized Top Workplace, we know taking care of our employees and their families directly impacts their success and the success of our company. As part of the Total Rewards package, we take pride in offering eligible employee benefits which include: Comprehensive Health, Dental, and Vision plans Competitive compensation, with a focus on professional development and internal mobility Paid vacation time (15 days minimum per year) Paid sick leave (6 days per year) 1 day paid volunteer time 10 paid holidays (annually) Paid parental leave 401(k) program with company matching, plus additional profit sharing contribution Performance based annual incentive program Free and confidential Employee Assistance Program Wellness programs Education Assistance Program Employee Stock Purchase Program Plus many other perks and benefits! Compliance Statement First Business Bank participates in the E-Verify program. Know Your Right to Work English and Spanish. First Business Bank is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. If you require a reasonable accommodation for any part of the employment process, please email [emailprotected].