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Accounts Receivable Specialist
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Midwest Anesthesia Consultants, LLC
Remote
$43,680 Salary, Full-Time
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Job Description
Accounts Receivable Specialist Midwest Anesthesia Consultants, LLC Ann Arbor, MI Job Details Full-time $20 - $22 an hour 6 hours ago Benefits Profit sharing Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Work from home Employee assistance program Vision insurance Professional development assistance Opportunities for advancement Flexible schedule Life insurance Referral program Retirement plan Qualifications Accounts receivable Interpersonal skills Call center experience Accounting software High school diploma or GED Billing issue inquiries Collection management Collections account management Full Job Description Role and Responsibilities This position is responsible for collection calls and/or correspondence in a fast paced goal oriented collections department, providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. There will be an initial in-office training period of approximately 4-8 weeks at our corporate office in Ann Arbor, MI followed by primarily remote work from home with in-office rotation one day every 8-12 weeks. Handles high volume phone calls to assigned delinquent customers (primary job function). Monitors and maintains assigned accounts, including customer calls, account adjustments, small balance write offs, customer reconciliations and processing credit memos. Reduces delinquency for assigned accounts. Works on aging reports. Processes weekly and monthly reporting to direct supervisor. Processes monthly delinquency notices. Processes monthly credit memos and the appropriate reporting. Reconciles customer disputes as they pertain to payment of outstanding balances that are due. Provides excellent and considerate customer service. Performs other duties as assigned. Qualifications and Education Requirements High school diploma or equivalent. Two to three (2-3) years of high volume collections experience. Knowledge of billing and collections procedures. Experience in accounts receivable. Strong attention to detail, goal oriented. Commitment to excellent customer service. Strong verbal and written communication skills. Ability to prioritize and multi-task. Ability to work independently.