Accounts Receivable Supervisor

Description Essential Job Functions Demonstrates SoundOff Signal's Core Values in daily interactions with internal and external customers. Supervise and mentor the AR team, including assigning tasks, setting goals, and conducting performance evaluations. Provide training and support to ensure team members understand and execute AR processes efficiently. Foster a positive and collaborative team environment. Oversee daily AR operations, including invoicing, collections, and account reconciliations. Ensure timely and accurate posting of payments and resolution of discrepancies. Monitor aging reports and take proactive steps to minimize past-due accounts. Investigate and resolve customer disputes related to billing and payments. Develop and implement policies and procedures to improve the efficiency and effectiveness of AR operations. Utilize financial software and tools to streamline AR processes and reporting. Collaborate with the finance team to develop and maintain effective internal controls. Prepare and analyze AR metrics, including aging reports, DSO (Days Sales Outstanding), and cash flow forecasts. Provide regular updates to senior management on AR performance and key trends. Identify and address risks related to credit management and customer payments. Build and maintain strong relationships with customers to ensure timely collections and resolve payment issues professionally. Collaborate with the sales and customer service teams to address customer concerns and align on AR-related matters. Able to perform job consistently without excessive absenteeism or tardiness Other duties as assigned Job Requirements High school diploma or equivalent, associate's degree preferred. Equivalent combination of education and experience may be accepted 7+ years of previous accounts receivable or general accounting experience required Previous supervisory experience required Excellent time management skills Accuracy and attention to detail Excellent verbal and written skills High sense of urgency and able to work with deadlines Motivated, self-starter that can also work on a team Able to handle confidential information in a discreet, professional manner Competency in MS Office Experience with spreadsheets Working Conditions Mostly office environment, occasional light manufacturing environment Fast-paced, team-oriented environment Low noise level in a temperature-controlled setting Possibility to work partially remote (1 day per week) after 6 months Mostly normal business hours with occasional need to flex hours It is the policy of SoundOff Signal to extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, age, sex, pregnancy, gender or gender expression, disability, genetic information, religion, national origin, ethnic background, marital status, height, weight, sexual orientation, miltary or veteran status, citizenship, protected activity (i.e., opposition to prohibited discrimination or participation in the statutory complaint process), or any other legally protected group.