Employee Reimbursement Specialist

We are looking for an Employee Reimbursement Specialist to support accounts payable operations for a long-term contract opportunity based in Centerville, Virginia. This fully remote role focuses on employee reimbursement coordination, payment inquiry tracking, reporting, and quality review across regional workflows. The ideal candidate brings strong attention to detail, experience working with AP systems, and the ability to keep high-volume processes organized and moving efficiently.

Responsibilities:

• Manage the full employee reimbursement process by reviewing incoming submissions, confirming required support is included, coordinating next steps, and following each request through approval and payment.
• Conduct targeted quality reviews of invoice records in Smartsheet to confirm data accuracy, completeness, and correct coding before payment processing continues.
• Identify recurring errors or inconsistencies and communicate findings to the appropriate processing team so corrections can be made promptly.
• Maintain an organized log of vendor and internal payment questions, monitor open items, follow up on aging requests, and document final resolutions.
• Prepare weekly accounts payable activity reports that summarize workflow volume, outstanding exceptions, reimbursement status, inquiry aging, and payment release activity by region.
• Monitor workload patterns and raise concerns when trends suggest potential capacity constraints or processing delays.
• Provide additional invoice processing support during high-volume periods to help maintain service levels across regional teams.
• Act as backup support for regional processors during scheduled or unexpected absences to ensure continuity of daily AP operations.