Accounting Operations Specialist I

Job Summary:

The Accounting Operations Specialist I is responsible for supporting the Finance Department by performing routine and semi-complex accounting and clerical tasks, with a focus on electronic fund transfers (EFTs), card services, and regulatory compliance. This role ensures accurate transaction processing, effective issue resolution, and adherence to credit union policies and industry regulations.

Primary Duties and Responsibilities:

Process daily ACH, which includes Share Drafts, Return Checks, ACH Debits & Credits. Resolve issues related to ACH, regarding share draft, affidavits, stop payments, returned checks, and daily ACH returns through research and Analysis. Monitor daily, weekly, and monthly reports for card and online services, addressing operational discrepancies. Process Remote Deposit Capture, ATMs, Bill Pay, A2A, and wires, while resolving any related issues. Reload funds for the Alexandria postage machine. Process incoming email inquiries efficiently and promptly. Send timely notifications to members regarding check holds, dispute letters, and deposit adjustments. Escalate unresolved or complex issues to the Senior Accounting Operations Specialist or Senior Accountant. Provide backup support for cardholder disputes as needed. Research and resolve reconciling items related to electronic fund transfer activities. Attend training webinars on ACH Rules and Regulations, Regulation D, and other relevant requirements. Perform other duties as assigned. Position Specifications/Requirements Working knowledge of Symitar, Velera, CO-OP Shared Branch Network, Fiserv, Ensenta, STAR. Proficient in Microsoft Excel and MS Office Suite.

Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Ability to work collaboratively and independently. Attention to detail and sound judgment. Education and/or

Work Experience Requirements:

High School Diploma:

Certificate in accounting or Finance Minimum of two (2) years' experience in credit unions. Knowledge of NCUA rules and regulations preferred. Familiarity with Regulation E, GG, CC, D, Visa Operating Regulations, and Nacha Rules and Regulations.

Physical Requirements:

Ability to safely and successfully perform essential job functions, meeting all relevant standards. Regular, punctual attendance required.

Pay:

$23.00 - $26.00 per hour

Experience:

credit union/banking : 2 years (Required)

Work Location:

In person