General Clerk

Performs cashier duties in collecting payments for various city and state taxes, fees, permits and licenses. Provides excellent customer service to both external and internal customers. Receives/processes payments, over the counter or by mail, for all city taxes, fees, permits and other city-related accounts in our legacy system of Tyler Cashiering. Receives/processes payments, over the counter or by mail, for state income taxes, permits, business licenses and other city-related accounts in the new software system of MUNIS. Processes DMV Select transactions including receiving payments and distribution of vehicle plates and decals. Assists in processing batch payments and maintaining files for business and professional (BPOL) and ABC licenses. Assists in processing batch payments for excise taxes, including lodging, meals, and utility. Attends semi-annual Rabies Clinic to process/handle animal license payments Assists in billing for animal licenses as needed. Organizes and maintains various files including miscellaneous cash receipts, ride savers, cemetery plot payments, and other accounts receivable payments. Sets up payment plans for cemetery plots as needed. Assists in preparing, checking, and assembling tax bills prior to mailing. Acts as backup for sorting employee payroll checks. Distributes payroll checks as well as weekly departmental accounts payable checks. Receipts incoming mail and distributes mail without payments in absence of Deputy I. Collects payments to be mailed for sewer bills. Assists co-workers in researching accounts to provide information to department employees or taxpayers as needed. Performs other duties as assigned.

Minimum Education and Experience:

High school diploma or GED and at least 6 months bookkeeping/accounting clerical experience. At least 12 months of continuous cashiering experience preferred Licenses and/or

Certifications:

None Knowledge:

General knowledge of accounting terminology, methods and procedures General knowledge of automated cash receipting methods and procedures Good working knowledge of Microsoft applications (Excel, Word)

Skills:

Basic math and analytical skills Attention to detail, customer service skills and computer skills

Abilities:

Ability to perform tasks with minimal supervision Ability to enter and compute data with speed and accuracy

Work Environment:

Work is primarily performed in an indoor, climate-controlled, pleasant environment, but is exposed to temperamental changes (warehouses, covered loading docks, garages, etc), extreme noise and/or irate customers.

Essential Physical Activities:

Crouching, stooping, walking, lifting, grasping, hearing, seeing up close, kneeling, reaching, talking, standing, finger movement Typical weight handled : up to 25 lbs

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to this job.