Brokerage Administrative Assistant/Coordinator

OVERVIEW

The Brokerage Administrative Assistant/Coordinator performs duties that require attention to detail, initiative, independent judgment; strong interpersonal and organizational skills; maintain brokerage listing records;. prepare closing documents.

KEY TASKS

Greet customers and determine appropriate team member to assist them. Answer incoming calls in a professional manner, helping to return all customer calls prior to close of business each day. Assist and support brokerage professionals and staff by carrying out administrative assignments as required. Enter, update and manage all brokerage listings in an accurate and timely manner. This includes gathering all necessary owner information to ascertain a stock number and keeping files throughout the listing. Uploading all documents into YachtCloser and logging showings into Yacht Closer. Daily updates to Yacht Closer. Assist brokers and financial services team with closing process including boat documentations to ensure all paperwork is complete thorough and accurate. Initiate and respond to written and verbal correspondence; compose, edit and distribute correspondence according to established guidelines or personal knowledge of the subject matter. Screen telephone calls and personally provide requested information or refer calls to other staff. Establish and maintain comprehensive and confidential files on brokerage records, reports, reference materials, and legal information. Communicate effectively with fellow team members and persons outside the company. Create and maintain a positive impression of MarineMax as well as the executive(s) supported. Establish work priorities, remain flexible, and efficiently respond in an effective manner to a variety of projects and demands Work independently and make sound decisions Demonstrate effective verbal and written communication skills Meet established deadlines Understand and interpret procedures, policies and guidelines Communicate clearly and distinctly with visitors and telephone callers Organize and maintain complex record and filing systems Other duties as assigned

KEY RESULT AREAS

Demonstrates subject matter expertise, enthusiasm, and professionalism in preparing, assisting, and handling brokerage listing and closings Effective decision making Human relations and organizational skills Time management techniques