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Job Description
Required Education:
High School Diploma or equivalent
Preferred Education:
Bachelor's Degree from an accredited college or university
Preferred Certifications/License:
Professional certification as applicable to the line of business
Required Experience:
3+ years of California workers' compensation claims experience
Experience managing litigated and high-exposure claims
Strong knowledge of California workers' compensation laws and regulations
Familiarity with Medicare offsets, Social Security offsets, and subrogation recoveries
Strong investigation, documentation, and claim management skills
Position Overview:
To analyze complex or technically difficult workers' compensation claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.
Job Duties :
Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
Negotiates settlement of claims within designated authority.
Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles claims within the designated authority level.
Prepares necessary state filings within statutory limits.
Manages the litigation process; ensures timely and cost-effective claims resolution.
Coordinates vendor referrals for additional investigation and/or litigation management.
Uses appropriate cost containment techniques, including strategic vendor partnerships, to reduce the overall cost of claims for our clients.
Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.
Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner.
Communicates claim activity and processing with the claimant and the client; maintains professional client relationships.
Ensures claim files are properly documented, and claims coding is correct.
Refers cases as appropriate to supervisor and management.
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.