Claims Technician

Description Robert Half's client in Pleasant Hill, CA is looking for a dedicated and detail-oriented Claims Technician to provide administrative and technical support for workers' compensation claim activity within a Financial Services environment. This long-term contract position is well-suited for someone who can manage documentation, process invoices, and keep claim files organized while working within established timelines. The role requires strong clerical accuracy, clear communication, and the ability to handle a steady flow of records, forms, and related correspondence.

Claims Technician Duties:

• Provide day-to-day administrative support for workers' compensation files, ensuring records, forms, and documentation are maintained accurately and efficiently.
• Create and update correspondence and claim-related documents using claims management platforms and standard office applications.
• Examine, authorize, and process invoices tied to claim activity, including medical review services, nursing support, mileage reimbursements, and legal billing.
• Compile and send medical reports and supporting materials within required deadlines, confirming each submission is complete and accurate before release.
• Distribute medical records and related documentation to attorneys and other authorized parties in a timely manner.
• Perform data entry and file maintenance to support organized claim handling and dependable recordkeeping.
• Use common office equipment such as computers, copiers, and fax machines to prepare, reproduce, and assemble claim materials.
• Assist broader claims operations with administrative tasks, special assignments, and other support needs as directed by leadership. If you are interested in this Claims Technician position, please apply now! Requirements
• At least 1 year of office support or clerical experience involving data entry, document handling, and work management in a fast-paced setting.
• High school diploma or equivalent education.
• Familiarity with administrative support practices, recordkeeping, and general office procedures.
• Ability to work accurately within online systems and business software used for claim documentation and correspondence.
• Strong written and verbal communication skills with the ability to interact professionally with internal teams and external parties.
• Working knowledge of basic math, document preparation, filing, and office equipment operation.
• Ability to prioritize multiple assignments, follow instructions carefully, and meet time-sensitive deadlines.
• Experience supporting workers' compensation processes, medical records handling, or claims-related administrative work is preferred.

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