Medical Billing & Insurance Administrative Support

Bright Steps Pediatric Therapy is looking for a part-time Medical Billing & Insurance Administrative Support team member to join our Torrance office. This role is ideal for someone who is highly organized, detail-oriented, and enjoys solving problems while helping families navigate the insurance process.

Responsibilities include:

Following up on denied, rejected, or unpaid insurance claims Contacting insurance companies to resolve claim issues and obtain claim status updates Communicating with families regarding billing questions, insurance matters, and declined copay payments Working closely with our therapists to gather documentation or information needed to process claims Assisting with insurance benefit verifications and prior authorizations Maintaining accurate billing records and administrative documentation Providing general administrative support as needed

Qualifications:

Experience with medical billing and insurance claims is required Experience with insurance verification and prior authorizations is preferred Excellent organizational skills and strong attention to detail Comfortable communicating professionally by phone and email Strong problem-solving skills and ability to work independently Proficient with computers and able to learn new software systems

Pay:

$20.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Paid time off Retirement plan

Work Location:

In person