Risk Management Technician I/II

This recruitment will establish an employment list to fill current and any future vacancies within the Risk Management Division of the County Counsel's Office. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Department of Risk Management located in Visalia, CA. The anticipated life of the list is six months. Level I and Level II will perform technical and administrative duties in support of Risk Management and County Counsel's general liability claims program and may support claims involving Property, Workers' Compensation and Insurance programs.

SALARY INFORMATION

Position can be filled at Level I or Level II depending on the applicants qualifications.

Level I:

$4,284 - $5,221

Monthly Level II:

$4,935 - $6,014 Monthly

DUTY SAMPLE

Level I:

Perform claims examination and adjustment functions for the general liability, malpractice or other insurance programs. Ascertain the validity of the claim through research and develop recommendations for corrective action or resolution. Assist management to establish reserves for claims using defined guidelines and industry standards. For a full list of duties and responsibilities for Level I, please click here . In addition to the above, Level II will: Receive, review and analyze complex and routine claims and accident reports to determine the nature of the claim. Gather facts and data, interview witnesses, and write briefings, reports, memorandums, and recommendations. Coordinate assignments and work of independent adjusters and third party administrator in investigating claims. For a full list of duties and responsibilities for Level II, please click here . Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following. Education & Experience for

Level I:

Equivalent to completion of the twelfth (12 th ) grade, supplemented by specialized administrative or secretarial training, or courses in public, business, or insurance administration. AND Three (3) years of progressively responsible experience in a public agency performing insurance claims adjusting or processing, administrative support, or secretarial work. Education & Experience for

Level II:

Equivalent to completion of twelfth (12 th ) grade, supplemented by specialized administrative or secretarial training, or courses in public, business, insurance administration, worker's compensation, or disability/leave management. AND Two (2) years of demonstrated increasingly responsible experience as a risk Management Technician I OR four (4) years of experience in an equivalent position working with claims or insurance adjustment, workers' compensation or disability/leave management.

Knowledge of:

Methods and techniques of information gathering and interviewing. Math sufficient to compute and verify calculations on claims. Functions, procedures, and practices of a modern office environment.

Skill/Ability to:

Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers. Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment. Write and print clearly, uniformly and legibly. Accurately post figures to various ledgers, documents and records. Proofread for errors in numbers, grammar and spelling. Read and compare information in reports, memos, lists and forms. In addition to the above,

Level II:

Reconcile work daily. Deal tactfully with the public and other employees. Organize work in proper step-by-step order. Remain flexible to changes in workloads and stress of meeting deadlines. Follow verbal and written instructions. Please use the links under Duty Sample to review all Knowledge, Skills & Abilities for both Level I and Level II.

License or Certificate:

Possession of, or ability to obtain, an appropriate, valid California driver's license.

Conditions of Employment:

Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act :

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

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