Contested Litigation Supervisor

Contested Litigation Supervisor Diaz Anselmo & Assoc. PA Plantation, FL Job Details Full-time 1 hour ago Qualifications Quality control corrective actions Strategic management Operations management Automation 5 years Regulatory compliance Managing legal teams Corrective and preventive actions (CAPA) Improving operational efficiency Team development Hiring Litigation Key Performance Indicators Analysis skills Supervising experience Policy & process development Quality assurance Bachelor's degree Performance Improvement (PI) Mentoring Due diligence Productivity software Senior level Training Cross-functional collaboration Escalation handling Staffing management Regulatory compliance management Real estate foreclosures Staff development Analytics Full Job Description About the Role We're looking for a seasoned Contested Litigation Supervisor to lead and elevate the daily operations of our contested foreclosure, eviction, and litigation support teams. This is a high‑impact role for a strategic, solutions‑driven leader who thrives in a fast‑paced legal environment and is passionate about accuracy, compliance, and exceptional client service. As the department's escalation expert and operational anchor, you'll guide a talented team of paralegals, legal assistants, and support staff while shaping processes, strengthening quality, and driving continuous improvement across the organization. What You'll Do Oversee day‑to‑day operations for the contested litigation department Act as the primary escalation point for clients, attorneys, and internal teams Review and assess new referrals and escalated matters with strong due‑diligence judgment Build, update, and enforce departmental procedures aligned with client, regulatory, and industry changes Manage staffing, workload distribution, and resource planning to meet strict deadlines Monitor KPIs, quality metrics, and client scorecard performance to ensure excellence Conduct quality reviews and implement corrective or preventive actions Train, mentor, and evaluate Supervisors and team members to support growth and accountability Lead process improvement, automation, and efficiency initiatives Represent the department in client meetings, audits, and leadership discussions Partner with HR and Senior Management on hiring, performance management, and workforce planning Lead or support cross‑functional projects and strategic initiatives What You Bring Bachelor's degree or equivalent experience 7+ years of foreclosure and/or litigation support experience 5+ years of supervisory or management experience in a legal or high‑volume operational environment Deep understanding of litigation workflows, court timelines, and compliance requirements Demonstrated success leading teams in fast‑paced, deadline‑driven settings Experience with client scorecards, quality assurance, and regulatory compliance Strong analytical skills with the ability to interpret metrics and optimize workflows Exceptional communication, problem‑solving, and relationship‑building abilities Highly organized, detail‑focused, and committed to accuracy Proficiency in Microsoft Office; experience with Perfect Practice or similar systems is a plus Why Join Us You'll step into a key leadership role within a department that values collaboration, accountability, and continuous improvement. If you're a proactive leader who enjoys building strong teams, refining processes, and driving operational excellence, you'll have the opportunity to make a meaningful and visible impact.