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Claims Specialist

Job

OnPoint Warranty Solutions, LLC

New Albany, IN (In Person)

$39,520 Salary, Full-Time

Posted 2 weeks ago (Updated 1 day ago) • Actively hiring

Expires 8/6/2026

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Job Description

Claims Specialist at OnPoint Warranty Solutions, LLC Claims Specialist at OnPoint Warranty Solutions, LLC in new albany, Indiana Posted in 1 day ago.
Type:
full-time
Job Description:
We're hiring 2 Claims Specialists to join our growing team!
Schedule:
Monday-Friday. You will have a set shift within the hours of 8:00 AM-6:00 PM EST.
Pay:
$18-$20/hour If you enjoy problem-solving, staying organized, and working in a fast-paced environment where your work truly makes an impact, this could be a great fit for you. At OnPoint, our Claims Specialists play a key role in supporting our service network and ensuring claims are handled accurately and efficiently from start to finish. What You'll Do Manage and follow up on open service claims via phone, email, and text Review and process new claims, ensuring accuracy and completeness Request additional information as needed to move claims forward Review and approve service authorizations and invoices Analyze claims to ensure they align with company policies and guidelines Partner with internal teams and service providers to resolve issues quickly Stay on top of workload while meeting productivity and quality goals What We're Looking For 1-2 years of customer service experience (phone-based preferred) Comfortable working across multiple systems and learning new tools quickly Technical experience in HVAC, major appliances, trades, furniture, or general mechanical knowledge is a plus Strong attention to detail and organizational skills Ability to manage multiple priorities in a fast-paced environment Clear and professional communication skills (written and verbal) A team player with a positive attitude and strong work ethic Why Join Us Generous PTO plan 14 paid holidays Professional growth and development opportunities Collaborative team environment Family-owned company