Field Office - Claims Specialist

Field Office

• Claims Specialist Social Security Administrion Field Operions Summary Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001) , open to all U.

S. citizens. Selections made under this bulletin processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Many" do not apply.

NOTE :

Telework may be available in accordance with agency policy. This IS NOT a virtual position. Learn more about this agency Summary Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001) , open to all U.S. citizens. Selections made under this bulletin processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Many" do not apply.

NOTE :

Telework may be available in accordance with agency policy. This IS NOT a virtual position. Learn more about this agency Overview Help Accepting applicions Posted this month

• Apply by 06/24/26 Due by 11:59 p.m. ET on June 24, 2026 Locion 1 vacancy in the following locion: Havre, MT No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $40,736
• $80,243 per year Pay scale & grade GS 5
• 9 Promotion potential 11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series 0105 Social Insurance Administrion Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union Yes Drug test No Security clearance Not Required Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number

SSA-12969490-DHA-26-FO

Control number 870585200 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency All U.S. Citizens Videos Duties Help Once selected for the Claims Specialist position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. This includes speaking with beneficiaries about their rights under the Social Security laws, ghering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using ste-of-the-art computer technology to access and upde informion about claims. Claims Specialists conduct interviews with the public to obtain, clarify, and verify informion about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including Ste supplements. In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudice and authorize entitlement or disallowance actions all levels of difficulty and complexity under programs administered by SSA. Requirements Help Conditions of employment U.S. Citizenship required Selective Service Registrion, if applicable (www.sss.gov) Job offers are contingent on fingerprinting and background / security investigion results Selectees may be required to serve a 1 year probionary period Relocion expenses will not be paid All qualificion requirements must be met by the closing de of the announcement Must pass Competency Assessment Interview Process (CAIP) interview. Selectees are required to complete an 11-13-week technical training class. Selectees required to tend and successfully complete, formal technical training onsite a designed SSA facility. Candides will not be hired based on their race, sex, color, religion, or nional origin. Qualificions Resumes exceeding two pages in length will not be considered, please the new resume guidance for more informion. All qualificion requirements must be met by the closing de of the announcement. Cut-Off Des to receive applicions used for this announcement.

First Cut-Off De:

June 1, 2026

Final Cut-Off and Closing De:

June 24, 2026 The initial cut-off de used to begin applicant considerion. Applicions received after the initial cut-off de will only be considered if needed. All qualificion requirements must be met by the closing de of the announcement. If you are using experience to qualify, you must have: GS-5: Three years of general experience equivalent to the next lower grade level in the federal service th demonstres the ability to 1) review problems to identify significant factors, gher pertinent da, and recognize solutions; 2) plan and organize work; and 3) communice effectively orally and in writing. An example of qualifying experience include reviewing, explaining, applying or interpreting rules, regulion or policies. GS-7: One (1) year of specialized experience the GS-5 level (or equivalent) th demonstres the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g., retirement, disability, public aid, insurance, taxes, etc.); (2) adjudice, authorize or reconsider claims; (3) explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the general public; (4) evalue benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program operions to assess the integrity and quality; or (5) interpret benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program requirements to formule policies, procedures or guidelines. GS-9 : Fifty-two weeks of specialized experience equivalent to the GS-7 grade level. Examples of specialized experience include assisting individuals in establishing their entitlement to receive benefits; adjudicing or investiging claims; or evaluing benefit programs to assess the integrity and quality of operions.

Note:

Part-time work is prored in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you credited with 6 months of experience.

SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS

(CAIP)

INTERVIEW

• Applicants required to participe in a panel interview (after basic eligibility determinion) to demonstre an aptitude for meeting and dealing with the public.

Applicants must pass this interview process in order to be found fully qualified for this position and receive further considerion for selection. This interview will cover typical situions, which might be encountered on the job, in person or over the telephone. Applicants must demonstre qualities such as clarity of speech, ability to listen, ability to establish confidence and put others ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible. Educion

SUBSTITUTING EDUCATION

If you are qualifying for this position based on completed educion an accredited U.S. college, university, or other educional institution, you must provide a copy of your transcripts or other proof of educion prior to being appointed.

NOTE:

Educion completed in a foreign institution must be deemed equivalent to th gained in conventional/accredited U.S. educion programs. It is the applicant's responsibility to acquire U.S. Certificion and provide it the time of applicion. For a list of Credential Evaluion Services, log on to: Credential Evaluion Services . GS-5: Completion of a full 4-year course of study in any field leading to a bachelor's degree OR a combinion of post-high school educion and the general experience described above. One year of study is defined as 30 earned semester hours or 45 earned quarter hours. GS-7: One full year of gradue level educion in any field. One year of full-time gradue educion is defined as 18 earned semester hours or 27 earned quarter hours. A combinion of gradue level educion and the specialized experience as described above OR a Bachelor's degree and superior academic achievement in any field can be applied as a substitution. Superior academic achievement is based on: Gradued in the upper third of the graduing class in the college, university, or major subdivision; OR Gradued with a cumulive 3.0 GPA or higher out of 4.0 based on 4 years of educion, or based on courses completed during the final 2 years of the curriculum; OR Gradued with a 3.5 GPA or higher based on the average of all the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR Election to membership in a nional scholastic honor society th meets the minimum requirements of the Associion of College Honor Societies (except for freshman honor societies). GS-9 : Master's or equivalent gradue degree or 2 full years of progressively higher level gradue educion leading to such a degree or LL.B or J.D. If you are selected for the position, you must provide your official college transcripts prior to being appointed.

COMBINING EDUCATION AND EXPERIENCE

Experience and educion as described above may be combined to meet the minimum qualificion requirements. GS-5: Experience and educion as described above may be combined to meet the minimum qualificion requirements. GS-7: Experience and gradue level educion as described above may be combined to meet the minimum qualificion requirements. GS-9: Experience and higher-level gradue educion as described above may be combined to meet the minimum qualificion requirements. Experience and educion computed as percentages of the overall requirements and must equal to 100 percent when combined. For informion on providing proof of educion or substituting educion for experience, General Schedule Qualificion Standards (opm.gov) Additional informion This position is loced in the Havre, MT Field Office 123 5th Ave, Havre, MT. This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-11 grade level. This is a bargaining unit position represented by the American Federion of Government Employees.

Selective Service:

If you are a male applicant born after December 31, 1959, you must certify th you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov . As a condition of employment for accepting this position, you may be required to serve a 1-year probionary period during which we will evalue your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizional goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service. For an overview of SSA Benefits, please the following YouTube link
• https://youtu.

be/uBNlGR3lutk . This announcement serves as public notice. Applicions submitted placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing de of this announcement. Applicants may not receive notificions of referral stus until the full 6-month eligibility period has elapsed. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluion. The questionnaire takes approximely 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12969490 Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help You must also submit ALL supporting documention by the closing de of the vacancy announcement to claim certain types of preference. Resumes exceeding two pages will not be considered p er OPM's new resume guidance . To be considered, your resume must: Clearly demonstre your qualificions for the position Include your contact informion We recommend using a clear, easy-to-read form and focusing on informion most relevant to the job announcement.

RESUME:

You must meet the basic qualificion requirements for the position being filled, including any positive educion requirements and/or selective placement factors. All applicants must submit a resume showing work schedule, hours worked per week, des of employment, and duties performed. Your resume must provide specific details as to how your experience meets the qualificions for the posted position(s). When describing your experience in your resume, please be specific; we will not make assumptions regarding your experience. Ensure th your resume includes the grade (if you are a current or previous federal employee) and month, day, and year th you began and ended each position held. Without this informion, the experience gained while in th position may not be credited toward meeting the qualificions requirements. The resume should indice if the work is full-time or part-time. Part-time work is prored (e.g., if you work 20 hours per week for a 12-month period, you credited with 6 months of experience).

For additional informion see:

Wh to include in your resume Experience stements (i.e., duties, specialized experience, or occupional assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstrion of your qualificions for this position. You resume must provide context and sufficient detail of your experience. Failure to provide details will result in an ineligible ring.

PROOF OF EDUCATION

If you are qualifying on the basis of educion or sisfying an educional requirement, submit a copy of your transcripts th includes your name, the name of the educional institution, course title(s), number of credits, grade, and de of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required informion accepted the time of applicion. You must submit your transcripts according to the applicion submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective de of the personnel action placing you into the new position.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN

(ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candides must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities th clearly exceed the minimum qualificion requirements for the position.

Candides must also provide:

proof of eligibility with your applicion. Such proof may include a copy of your written notificion of ICTAP eligibility or a copy of your separion Notice of Personnel Action, (SF-50); and proof of your most recent performance ring of least "fully successful" (Level III) or equivalent.

For more informion http:

//www.opm.gov/rif/employee_guides/career_transition.asp . Veteran's preference does not apply under this Direct Hire Authority. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Cut-Off Des to receive applicions used for this announcement.

First Cut-Off De:

June 1, 2026 .

Final Cut-Off and Closing De:

June 24, 2026 . Please read the entire announcement and all the instructions before you begin an applicion. To apply for this position, you must complete the initial online applicion, to include submission of the required documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on the closing de of the announcement to receive considerion. The applicion process is as follows: To begin the applicion process, click the Apply Online button. Answer the questions presented in the applicion and tach all necessary supporting documention (see Required Documents section). Click the Submit Applicion button prior to 11:59PM (ET) on the announcement closing de. You may upde your applicion, including supporting documention, any time during the announcement open period by returning to your USAJOBS account . There you will find a record of your applicion, the applicion stus, and an option to Upde Applicion . This option will no longer be available once the announcement has closed. To verify the stus of your applicion both during and after the announcement open period, log into your USAJOBS account . All of your applicions will appear on the Welcome page. The applicion record in your USAJOBS account provides an Additional Applicion Informion page th provides informion regarding the documention you submitted and any correspondence we have sent reled to this applicion. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, https://www.usajobs.gov/Help/how-to/applicion/stus/. If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the applicion process, please contact Careers@ssa.gov. Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunicions Relay Services to call the listed phone number. Additional Telecommunicions Relay Services options are available in each ste: https://www.fcc.gov/general/trs-ste-and-territories Due to our security procedures, our office will not accept any applicions submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process. Agency contact informion Careers SSA Careers@ssa.gov Address Field Operions 6401 Security Blvd 4123 Annex Baltimore, MD 21235 US Next steps Once you have successfully submitted all of the required applicion merials and assessments, you can expect to receive least two or more of the following email notificions concerning your applicion stus: (1) Receipt of applicion; (2) Whether your applicion has been Referred/Not Referred to the selecting official; and (3) Selection stus for the position. The hiring office will contact candides directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. To check the stus of your applicion or return to a previous or incomplete applicion, log in to your USAJOBS account, select Applicion Stus, and click on the more informion link under the applicion stus for this position. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help You must also submit ALL supporting documention by the closing de of the vacancy announcement to claim certain types of preference. Resumes exceeding two pages will not be considered p er OPM's new resume guidance . To be considered, your resume must: Clearly demonstre your qualificions for the position Include your contact informion We recommend using a clear, easy-to-read form and focusing on informion most relevant to the job announcement.

RESUME:

You must meet the basic qualificion requirements for the position being filled, including any positive educion requirements and/or selective placement factors. All applicants must submit a resume showing work schedule, hours worked per week, des of employment, and duties performed. Your resume must provide specific details as to how your experience meets the qualificions for the posted position(s). When describing your experience in your resume, please be specific; we will not make assumptions regarding your experience. Ensure th your resume includes the grade (if you are a current or previous federal employee) and month, day, and year th you began and ended each position held. Without this informion, the experience gained while in th position may not be credited toward meeting the qualificions requirements. The resume should indice if the work is full-time or part-time. Part-time work is prored (e.g., if you work 20 hours per week for a 12-month period, you credited with 6 months of experience).

For additional informion see:

Wh to include in your resume Experience stements (i.e., duties, specialized experience, or occupional assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstrion of your qualificions for this position. You resume must provide context and sufficient detail of your experience. Failure to provide details will result in an ineligible ring.

PROOF OF EDUCATION

If you are qualifying on the basis of educion or sisfying an educional requirement, submit a copy of your transcripts th includes your name, the name of the educional institution, course title(s), number of credits, grade, and de of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required informion accepted the time of applicion. You must submit your transcripts according to the applicion submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective de of the personnel action placing you into the new position.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN

(ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candides must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities th clearly exceed the minimum qualificion requirements for the position.

Candides must also provide:

proof of eligibility with your applicion. Such proof may include a copy of your written notificion of ICTAP eligibility or a copy of your separion Notice of Personnel Action, (SF-50); and proof of your most recent performance ring of least "fully successful" (Level III) or equivalent.

For more informion http:

//www.opm.gov/rif/employee_guides/career_transition.asp . Veteran's preference does not apply under this Direct Hire Authority. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Cut-Off Des to receive applicions used for this announcement.

First Cut-Off De:

June 1, 2026 .

Final Cut-Off and Closing De:

June 24, 2026 . Please read the entire announcement and all the instructions before you begin an applicion. To apply for this position, you must complete the initial online applicion, to include submission of the required documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on the closing de of the announcement to receive considerion. The applicion process is as follows: To begin the applicion process, click the Apply Online button. Answer the questions presented in the applicion and tach all necessary supporting documention (see Required Documents section). Click the Submit Applicion button prior to 11:59PM (ET) on the announcement closing de. You may upde your applicion, including supporting documention, any time during the announcement open period by returning to your USAJOBS account . There you will find a record of your applicion, the applicion stus, and an option to Upde Applicion . This option will no longer be available once the announcement has closed. To verify the stus of your applicion both during and after the announcement open period, log into your USAJOBS account . All of your applicions will appear on the Welcome page. The applicion record in your USAJOBS account provides an Additional Applicion Informion page th provides informion regarding the documention you submitted and any correspondence we have sent reled to this applicion. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, https://www.usajobs.gov/Help/how-to/applicion/stus/. If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the applicion process, please contact Careers@ssa.gov. Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunicions Relay Services to call the listed phone number. Additional Telecommunicions Relay Services options are available in each ste: https://www.fcc.gov/general/trs-ste-and-territories Due to our security procedures, our office will not accept any applicions submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process. Expand Hide how to apply Agency contact informion Careers SSA Careers@ssa.gov Address Field Operions 6401 Security Blvd 4123 Annex Baltimore, MD 21235 US Next steps Once you have successfully submitted all of the required applicion merials and assessments, you can expect to receive least two or more of the following email notificions concerning your applicion stus: (1) Receipt of applicion; (2) Whether your applicion has been Referred/Not Referred to the selecting official; and (3) Selection stus for the position. The hiring office will contact candides directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. To check the stus of your applicion or return to a previous or incomplete applicion, log in to your USAJOBS account, select Applicion Stus, and click on the more informion link under the applicion stus for this position. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Posted this month

• Apply by 06/24/26 Due by 11:59 p.m. ET on June 24, 2026 Locion 1 vacancy in the following locion: Havre, MT No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $40,736
• $80,243 per year Pay scale & grade GS 5
• 9 Promotion potential 11 Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union Yes Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number

SSA-12969490-DHA-26-FO

Control number 870585200