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Warranty Claim Specialist

Job

BLUE OCEAN INC

Beaverton, OR (In Person)

$40,560 Salary, Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/9/2026

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Job Description

Warranty Claim Specialist
BLUE OCEAN INC - 5.0
Beaverton, OR Job Details Part-time | Full-time $19.50 an hour 10 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) 4% Match 401(k) matching Qualifications Computer operation Customer returns handling Writing skills Computer hardware Chinese Full Job Description Blue Ocean Inc. is a leading third-party service provider based in North America that combines fulfillment center, warehousing, technical support, and logistics along with after-sales support. We are a one-stop forward and reverse logistics service company that focuses on third-party online retailers. Customers have access to a turn-key system, a streamlined operation process, and a professional team to solve their problems with Life-Cycle Logistics. After more than 9 years of rapid development, Blue Ocean Inc has established mature and stable automated cargo distribution and return procedures. Currently, we have distribution centers in OR, CA, DE, NH, TN, PA, and FL. The Beaverton, Oregon location is hiring 1 Warranty Claim Specialist to help with the Return Management department.
Responsibilities:
Contact manufacturers and submit claims/RMAs for defective machines. Communicate issues clearly and provide/confirm all necessary information to manufacturers. Follow up on claim status and resolutions. Maintain accurate records of claims and related documentation. Any other tasks/projects assigned by the immediate supervisor.
Requirements:
Chinese speaker required. Knowledge of electronic products, especially PCs. Good English communication skills (listening, speaking, reading, and writing). Detail-oriented and able to communicate effectively.
Benefits :
Company Group Medical and Dental insurance Paid-Time off 6 Paid Public holidays Salary Adjustment 401 (K) with up to 4% employer match Bonuses Annual salary adjustment.
Job Type:
Full-time or Part-Time Monday to Friday