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Warranty Claims Automotive Specialist

Job

Ertle Subaru

Stroudsburg, PA (In Person)

$70,000 Salary, Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Overview Join our dynamic Ertle Auto Dealership team as a Warranty Claims Specialist and become a vital part of our commitment to exceptional customer service and operational excellence! In this role, you will manage warranty claim processes, verify insurance details, and ensure accurate documentation to facilitate smooth claims resolution. Your energetic approach and meticulous organizational skills will help streamline workflows, enhance accuracy, and support our mission to deliver outstanding support to our customers. This paid position offers an exciting opportunity within a fast-paced dealership environment. Duties Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on computer. Resubmits all rejected claims promptly or receives authorization to write them off. Follows up on payment of outstanding claims. Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Arranges for parts to be shipped to the factory or distributor or to be scrapped. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Assists with body shop warranty claims as needed. Assists with the cashier and telephone duties as needed. Assists with any clerical needs as directed by the fixed operations manager or the controller. Maintains a professional appearance and a neat work area. Performs other duties as assigned.
Pay:
$60,000.00 - $80,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person