Claims Supervisor - Worker Compensation

at Apex Systems in

Rolling Meadows, Illinois, United States Job Description Job Description:

Claims Supervisor -

Worker Compensation Location:

Remote Employment Type:

Permanent Role Overview We are seeking a Claims Supervisor to provide oversight and leadership for a team of approximately five Workers' Compensation claims adjusters. This role is focused on leadership, team development, and ensuring adherence to best practices, rather than hands-on claims handling. The position offers a fully remote work arrangement and opportunities for long-term career advancement within a supportive structure. Key Responsibilities Lead and develop a Workers' Compensation claims team, ensuring high-quality service and efficiency. Oversee a team handling a portfolio of lost time and indemnity claims. Guide the team in accordance with established best practices for claims management. Manage adjuster hiring, training, and performance to foster a culture of continuous improvement. Define team goals, manage workloads, and coach adjusters to support their professional development. Serve as a key point of communication for clients, carriers, and brokers in a professional and proactive manner. Effectively manage competing priorities and provide clear, process-oriented guidance to the team.

Required Qualifications Education:

A High School Diploma is required.

Experience:

A minimum of 10 years of related Workers' Compensation claims experience is required. Candidates must have direct claims handling experience in Arkansas or Louisiana, with Arkansas experience being preferred. At least 1-2 years of supervisory or people leadership experience is necessary.

Skills & Licensing:

Candidates must be appropriately licensed and/or certified in the states where claims are handled, with an active license in Arkansas and/or Louisiana being ideal. A strong customer service mindset and clear, concise communication skills are essential for this role. Preferred Qualifications A Bachelor's Degree. Experience in both Arkansas and Louisiana jurisdictions. Previous claims experience from a TPA, carrier, or large self-insured employer. Compensation & Benefits The anticipated salary range for this position is $95,000 to $110,000 annually. A comprehensive benefits package is available to eligible employees. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apex uses a virtual recruiter as part of the application process. Click here for more details. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. VEVRAA Federal Contractor. We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state. To view full details and how to apply, please login or create a Job Seeker account